Contact TV Cast Support

by BurnsBattery

This app does not work as expected. My intent was to watch Home videos taken on my iPhone, and screen share / cast them to a Samsung smart tv - something that *should* be as simple as FaceTime, right ? Wrong! The app will disconnect from the tv, as soon as you switch to your video and start play, so no luck there.

Second option - Using the app Menu, then find your home video. It tells you that only the last three videos taken can be watched with the free version of the app ! I guess the in-app purchase is now required. So I tried one - result: no sound, and the video does not rotate to match the orientation of the Home video. So you sit on the couch with your head cocked sideways, with no sound. Also, the app must upload your video to a web service to “optimize” it, which means they now have a copy of your content. This process creates a web link url, so now you are streaming it to the TV app. This is not “screen casting” or mirroring at all ! It is uploading from the phone app, and downloading to the TV app !

Also / biggest pain ever is the whole “enter IP address “ nonsense . Hello Developers - it’s called multicast, or broadcast, or DNS lookup - there are many choice to find devices on the same layer 2 network without asking users to type in numbers they don’t understand. It should be as simple as FaceTime. Go back to the beginning and start over on your device discovery subroutines.

by LHale0121

You have to connect your phone and tv to WiFi to even use anything in this app.... can’t even use the remote without connecting both tv and phone to WiFi. Would be better if they offered a way for u to use the phone as tv remote without having to connect to WiFi like other apps do! I have used multiple other apps and was able to use the remote control on my phone without connecting to anything. But I understand a lot of new phones aren’t able to do it anymore. That’s y I got the phone I did in January when I upgraded so I would still b able to have the capability to connect phone to tv without WiFi. I live on a mountain and WiFi is not available here. Well it is available.... I’ve tried 3 different ones including at&t, Hughes net, and 1 other and none work very well where I live and all were literally as slow or slower than old dial up where ya plugged the cord into house phone jack 😂So sorry to make this so long I jus wish yal wud make it available to use, atleast the remote part of the app if u can’t do it for the mirroring too?? Maby connect via Bluetooth or something idk... hopefully yal will make the app available for those of us who aren’t able to use WiFi! If the apps updated to where I can use without wifi I will rate 5 stars

by M.G. Dawsin

All I can say is I’m super happy that I didn’t pay a dime for this. I don’t like being required to download an app which has been specifically designed to ensure that customers cannot use their own technology the way they want to. In a nutshell, this app allows you to play videos from your camera roll and videos that meet specific criteria, which can only be accessed through a search bar actually built into the app itself. There is no real web-browser feature and no real screen-casting ability at all. If you want that, you’ll need to go buy another app from Samsung or someone else. FYI: All cellphones have very easy-to-use screen casting abilities built into the operating system. This garbage app for Samsung TVs simply limits everything that other devices do natively in today’s world for the sake of nickle and dime-ing customers for functionality that shouldn’t have to be paid for. My advice? Just buy an AppleTV or Chromecast. They do everything that Samsung Smart TVs can do, and more, on any TV at all, without charging again and again for functions that you should have anyway.