Contact iFLO Support
Company Name: Air Innovations
About: iFLO™ Smart HVAC Automated Drain Line Cleaner is the easiest way to
proactively maintain your AC and protect your home against AC clogs, backups,
shutdowns, leaks, and water damage — saving homeowners time and money while
keeping ACs running at peak performance. The newest innovation in HVAC since the
smart thermostat, iFLO™ is the only IoT device of its kind on the market.
iFLO Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit iFLO Website
Privacy Policy: https://app.iflo.com/privacy-policy
Developer: iFlo
6 Most reported problems 😔💔
I have a problem, the Iflow will not stay online. I received a message that the unit was empty after the winter. When I was able to get to the unit, it was half full. No messages were sent to my phone. I have forced stop on the app. Reinstalled the app. No solution. As a result of the problems, I have a clogged line. Batteries are at 62%. Any suggestions?
When I scan my 6 month replacement bottle the scan reads 4LZy7QhngCFL not taking me to iFLO site. Bought this at Home Depot. I have pic of scan and bottle I’d.. help Thanks Karl
I purchased a 6 month cartridge but the system only recognizes 6 dispenses remaining from 8/17/2025 through 11/09/2025. The cartridge number is 3WnG1wJmfnFK. Is there anything I can do to correct this?
Need to give out your phone number
by Jk4545
It seems that this does not work unless you download the app and provide your phone number. That does not make life easier. Already get enough spam. No directions in the box. Need to provide your phone number into the app first. This product is a great idea, but having to manage an app and give out personal information is not. Imagine buying a box of nuts and bolts and having to give out your phone number to use them.
A new poll great device most people cannot program
by DonBindas
Don’t buy it
I just spent 2 hours trying to get my iflo to accept a new cleaning cartridge that still doesn’t work
You should be able to install a new cartridge manually and call it a day
A manual dispenser option should be offered!
I’m going to cut my unworkable cleaning cartridge open and dispense manually
What a ridiculous waste of time and frustration
Just buy the cleaning fluid and do it yourself
This is by far the dumbest product that I bought in several years
The phone instructions don’t even work!
The electronic WiFi portion of this device should be tossed as it is not intuitive
Plus pay phone apps keep popping up the look like part of the application
Buy the fluid only and do it yourself manually!!!
Can not control dispense time
by Mike's App Review
My unit is in “winter mode” now and is not scheduled to dispense for 6 months. I do not have the ability to change it in the app and customer service told me they can not change it. They told me to just push the button on the front of the dispenser every two weeks for 6 months. Really? This is the best solution?
Have a Problem with iFLO? Report Issue
Why should I report an Issue with iFLO?
- Pulling issues faced by users like you is a good way to draw attention of iFLO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a iFLO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using iFLO.
