Map Status

Last Updated on 2023-07-06 by Dominik Kwasniewski

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Common Map Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Map app on iOS and Android devices. Solve all Map app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Map iPhone Issues and Solutions

Map iOS app crashes, not working, errors
Map iOS app network issues
Map on iOS has black/white screen

Map Android App Issues and Solutions

Map has errors/crashing/not working
Map server network connectivity issues
Map has black screen

Map iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Map app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Map app crashes or not working on Iphone (iOS):

Close and restart the Map app on iPhone
Update Map app to the Latest Version for iOS
Uninstall and reinstall Map iPhone app
Update your iPhone to the latest iOS version

Fix Map on iPhone unable to connect to server/internet connection issues::

To resolve Map network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Map black/white screen (blank screen) on iPhone:

Follow the Map iOS app troubleshooting guide Here →

Map Android App Issues and Solutions

Fix Map not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Map app issues:

Force Stop the Map App
1. On android, goto "Settings" » click Map app. » click "Force Stop".

Update Map to the latest version on PlayStore

Clear Map App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Map app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Map.

Fix Map unable to contact server/ Map internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Map » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Map » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Map on android.

Solve Map black/white screens issue on Android:

Follow the Map android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dominik Kwasniewski, developers of Map.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MapGenie Website

Privacy Policy: https://mapgenie.io/privacy-policy

Developer: Map Genie

About this app

• 750+ Markers - Locations, Items, Tools and more. • Progress Tracker - Track your progression by marking items as found. • Offline Mode - Full functionality even without internet connection. If you have any feedback or suggestions for SOTF this app, we would like to hear them! It is not affiliated with publishers or game developers. Simply use the 'App Support' option below to get in touch with us. DISCLAIMER: Map is an unofficial guide.