BabyQuip - Baby Gear Rentals Reviews

BabyQuip Reviews

Published by on 2025-02-17

🏷️ About: Make travel with little ones a breeze and create a home-like experience wherever you go. BabyQuip is the #1 baby equipment rental service and marketplace, offering thousands of clean, safe, and insured baby gear items to families who don't want to haul bulky gear while traveling.


       


Overall Customer Experience 😎


🤬 Negative experience
43.6%

😎 Positive experience
37.7%

🫥 Neutral
18.7%

~ from Justuseapp.com NLP analysis of 40 combined software reviews.



Read 17 Customer Service Reviews 😠💢

4.2 out of 5
Stole My Money

Shady business practice. I had a booking scheduled. Then decided we didn’t need the items I selected. I canceled my order well in advance of my vacation. I received a refund of the items but this app is keeping the “Service Charge” fee. $42.13 they are keeping for absolutely no reason. They claim it’s to pay for their app. Ridiculous. I’m currently disputing this but be aware. Also, tried to call customer service and no one answers you have to leave a voicemail. DO NOT RECOMMEND

Waste of money

I wouldn’t recommend baby quip. The person we rented baby gear from never responded to my message for an order change. I cancelled the order as we needed to figure out what to do. We decided to just but the stuff we needed. Only then she sent me a message…

Non Existent Service

We rented, contact had an incorrect address and no phone number to call, and is not responding to messages, then support voicemail says to give 24 hours to respond. My 1-year old needs to sleep, we have nothing for them to use, what exactly do I do for 24 hours? This service is for children equipment, this is not acceptable.

Customer service is lacking

I used their chat feature to get help using a promo code that was not working. Got the code from BabyQuip to get $45 off an order or $250 or more. CS representative said she wasn’t aware of any promos and asked for screenshots. After I sent screenshots she then just referred me to send an inquiry email… I tried calling the CS phone number during open hours and it went straight to voicemail…

paying money to list items, really?

paying $200 to list items less than $10 a day makes no sense and no small fee, how do i know my items will get rented out, how can you guarantee that with other sellers on the platform? You should allow users to list free to start and if they want to be a “quality member” then pay that fee. It makes it seem like that app is not doing well so you need to find a way to make money off people….

Breaks App Store rules but works great as a platform (Airbnb but for baby gear)

But violates Apples App Store rules on promotional notifications:

You need an in-app setting to disable marketing and promotional notifications aside from transactional notifications. That’s against Apple’s App Store rules.

Amazing Service and Great App

This service is a lifesaver and BabyQuip makes it so easy to boo.

Game changer

this app as a service is a game changer for traveling families! Super easy and convenient

Top-notch all around

This service is an absolute lifesaver. Have used it in several cities and will not travel without renting now that I know how much easier it makes things.

Was pleasantly surprised to know you can rent more than just baby gear. We booked a beach tent and chairs which was so convenient.

App is super easy to use. Highly recommend!

Convenient and Easy to use

I love this app for travels with my little ones. I didnt have to worry about hauling all my kids stuff with me. I LOVE that there’s an app. It’s so easy use.

Travel Made Easy!

You will never travel the same with kids after using this service! It makes it so easy to just arrive at your destination and relax, while having everything you need for your little one’s. And now with BabyQuip , it’s even more convenient!

Great company and great app

BabyQuip is so easy to use and follow, it definitely helps make my trips a lot easier. I couldn’t recommend this app enough and I’m so glad I found them!

Life-saving service, friendly and helpful providers

As a parent of a young child, I’m confident in saying that many trips would basically just not be possible without this app.

A Parents Lifesaver

Not only was I able to rent a crib for our baby on our trip, I was able to secure other essentials that we would normally be lugging to and from the airport. They truly have it all and everything was very professional and clean!

Game changer for traveling with kids

this app is a total game changer for traveling with kids. I rented a stroller in FL when we didn’t bring one and it saved our trip. Now I rent wherever we go and BabyQuip makes it even easier to find what I need and keep track of everything.

Super convenient!

First off, this app itself is amazing…input dates and location and find gear to rent? Awesome. But now they have an app?? Brilliant!! This will make all the communication and details much easier to access during the business of traveling. Can’t wait till my next trip!

Love the app!

Compared to using the website, BabyQuip is smoother and Easy to quickly open and get back to what you were doing.



Is BabyQuip Safe? 🙏

Yes. BabyQuip - Baby Gear Rentals is very safe to use. This is based on our NLP (Natural language processing) analysis of over 40 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for BabyQuip Is 46.4/100.

Safety Analysis

72.5% of users say app is Safe 👍
72.5%

17.5% of users say app is Risky 🚨
17.5%

10.0% of users have Some Concerns ⚠️
10.0%


Is BabyQuip Legit? 💯

Yes. BabyQuip - Baby Gear Rentals is a totally legit app. This conclusion was arrived at by running over 40 BabyQuip - Baby Gear Rentals User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BabyQuip Is 69.4/100..

🔏 Privacy & Data Safety

BabyQuip collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Contact Info
    • Identifiers
  • Data Not Linked to You:
    • Location
    • Contact Info
    • Diagnostics

How was your experience with BabyQuip - Baby Gear Rentals? Post a Review




Features

BabyQuip is the #1 baby equipment rental service and marketplace, offering thousands of clean, safe, and insured baby gear items to families who don't want to haul bulky gear while traveling.

Quality Providers rent, deliver and set up baby gear at hotels, Airbnbs, vacation rentals, and private residences.

Insurance is also included with every rental, an essential differentiator between BabyQuip and other baby gear rental companies.

• Book: Browse and rent baby and toddler gear in over 1,000 cities across the U.S., Canada, Mexico, and Australia anywhere, anytime.

Whether you are traveling with little ones or having grandchildren come to visit, we provide safe and meticulously cleaned rental essentials to make everywhere feel like home.

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Developer:
BabyQuip, Inc.