Contact Jomashop Support
Company Name: Jomashop Inc.
About: Since 1999, Jomashop.com is the most extensive one-stop destination for luxury
and designer products at discounted prices.
Jomashop Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Jomashop Website
Privacy Policy: https://help.jomashop.com/hc/en-us/articles/19861667238939-Privacy-Policy
Developer: Jomashop Inc.
4 Most reported problems 😔💔
You will never get off their email distribution list and you will receive multiple junk emails per day. They never respond. The "unsubscribe" at the bottom of every email just hangs. Their info@jomashop email is full and bounces back. Run Away.
Worst Customer Service ever
by Madel2203
This customer service experience was extremely disappointing. Despite receiving my order with a missing item, I understand that mistakes happen. However, my attempts to contact them through various channels have been fruitless. I provided evidence of the missing item as requested, demonstrating my honesty, but their responses have been sporadic, with emails only arriving every three days. As a loyal customer who has made numerous orders and recommended their service to others, NOT ANYMORE, I expected better treatment.
Terrible customer service and app
by Davealk3
The app is terrible. When trying to pay using any option other than debit or credit card it doesn’t recognize your signed in. Bugs with the page loading correctly. The page will randomly reload itself. If you contact customer service they will tell you to just try it on a computer.
Don't bother if you need a package on time
by BrRodric
Ordered 3 weeks ago and just shipped it earlier in the week. It gets to my address only to be returned to sender based on a clerical error. Better off using another service and paying a little more on the product because at least it gets to you.
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