Contact Frontdoor Home Service Ex Support
Company Name: Frontdoor Incorporated
About: Have something around the house that needs fixing? Use the Frontdoor app to
video chat with a home repair Expert (the first chat is free!). Get help with
electrical issues, plumbing needs, everyday appliances, HVAC, general handyman
needs, and more.
Frontdoor Home Service Ex Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Frontdoor Incorporated
Verified email ✔✔
E-Mail: member-relations@frontdoor.com
Website: 🌍 Visit Frontdoor Website
Privacy Policy: https://www.frontdoorhome.com/app-privacy-policy/
Developer: frontdoor
Privacy & Terms:
https://www.frontdoor.com/legal/locations
3 Most reported problems 😔💔
Useless. Incompetent. Horrible experience
by Tredd42
Frontdoor is a useless and incompetent company. As you can see a good portion of the reviews left are fake reviews from employees which should tell you they are shady.
I was sent an incorrect quote for an HVAC repair over a month and a half ago and the will not resolve the issue. The quote was almost 3x the actual amount I am supposed to pay and they confirmed that it was incorrect by phone, but they refuse to send me an updated quote or something in writing stating that the quote is incorrect. They claim they have sent emails and even claimed to have sent a letter by mail, but nothing was received so they are very clearly lying. I have been without air conditioning for months at this point because I am not signing a quote with the incorrect amount and they simply do not care to do their jobs and correct this.
This is a joke.
by ThatcherLuv
What a great concept I was really looking forward to it. I downloaded the app. Did my free trial video the expert gave me a link to parts that was out of stock. I found the part elsewhere the exact same part number ordered it and it was the wrong part time wasted money wasted I tried to contact customer service, there isn’t any the chat support guy told me to just pay more money and get more video chats then insulted me and told me to go back and read the notes from the expert. Don’t download it.! No customer support number, abhorrent app sent me on a goose chase to no remediation. there’s a reason they don’t have a customer service number. They don’t want you to call them. It’s all a scam.
Will not allow me to reset my password
by Clydetiberius1
Frontdoor seems incredible, so I hate to leave a bad review here, however I tried and can find no other way to contact support about my specific problem. I’ve tried several times — unsuccessfully — to log in to my account. I couldn’t remember my password so I tried several times to reset it. The app sends me an email link to reset it, but when I click the link it immediately sends me to the FD page in the App Store. Then, when I click the “open” button, it just returns me to the FD app log in, however there’s no option to reset the password. Essentially, I’m locked out.
Have a Problem with Frontdoor-Home Service Experts? Report Issue
Why should I report an Issue with Frontdoor-Home Service Experts?
- Pulling issues faced by users like you is a good way to draw attention of Frontdoor-Home Service Experts to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Frontdoor-Home Service Experts customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Frontdoor-Home Service Experts.
