Canyon Status

Last Updated on 2025-05-19 by Canyon Bicycles GmbH

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⚠️ Most reported problems ⚠️

Connection

54.5%

Not working

36.4%

9.1%

24 hour clock ⏰

Common Canyon Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Canyon network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Canyon App
1. On android, goto Settings » Canyon » click [Force Stop]

Clear Canyon App Cache and Data:
1. On android, goto Settings » Apps » Canyon » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Canyon.

On android, goto Settings » Apps or Manage Apps tab.
Click Canyon » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Canyon » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Canyon

E-Mail: support@canyon.com

Website: 🌍 Visit Canyon Website

Privacy Policy: https://www.canyon.com/en-us/about-content/privacy.html

Developer: Canyon Bicycles

May 27, 2025, 04:09 PM
a user from Leonding, Austria reported problems with Canyon : Connection
Mar 23, 2025, 07:50 PM
a user from Bexbach, Germany reported problems with Canyon : Not working
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