🏷️ About: Get even more out of your Canyon bike, and learn how to keep it in great condition for years to come. In the Canyon app, you can easily access assembly assistance, get personalised recommendations, check out your bike’s features, or view your entire Canyon collection.
by HolyGrail74
Was the excited to download Canyon , but disappointed that very little in Canyon is working. I am getting error messages when trying to access the different features. I figure the bugs will be worked out. this app is great, like my Grail! Look forward to Canyon getting fixed!
by Get It Together Canyon
According to this app they had a system change a few months ago that has deleted all previous bikes in the bike garage in addition to the older prior accessory orders. The this app CSR has stated their IT group are unable to restore any information so the customer has to add the bikes on their own…..again. However Canyon is not currently allowing any bikes to be added to the garage. They should have made their customers aware of this problem rather than having them discover it on their own. Poor customer service. This needs to be fixed immediately.
by Swiish22
I scanned the QR code and verified it on the this app website but Canyon gives an error message that the serial number is invalid
by Cdk1754
Have tried to add my Grail:ON by scanning the QR code and manually entering my serial number. App says bike added successfully but nothing shows up in the garage.
by The Mucc
So excited to try out Canyon but even though it said success at connecting to my Spectral On the bike finder says it can’t be located due to connection. I can’t see the bike on my blue tooth on my phone so not sure what’s up.
by Skooba74
Downloaded Canyon , signed and nothing. The two options (Discover and My Garage) aren’t accessible. Both get an error message to try again. After multiple tries, delete Canyon . Thankful the bike quality is better than Canyon.
by Arthur365
I have read that there are ongoing issues with Canyon and as such this feature is now not available and there is no fix date in sight…
I will wait another week or so and then I’m going to report to CA Dept of Consumer Affairs and seek remedy from this app.
They are still selling with ‘GPS Tracking’ as a feature…
by Grande Dub
Unfortunately when I load Canyon it let’s me login and then Canyon just flashes on and off constantly and won’t allow me to enter my bike information. After deleting and reloading Canyon as well as rebooting my phone the issue remained so I finally got fed up and deleted it for good. Hopefully they get it resolved so I can use it.
by Meanoman
nah…. bike bosch motor clicks and lights flash off/on during charge cycle or when powering on. There is little to no online support. No manual of what happens if you get such error symptoms. Can’t login to online account because password reset process just loops. When you do get the link to change password the new password simply does not work. Reading several comments that people wished they bought anything else through LBS.
by Travieso101
I got my Endurance road bike recently. There was no indication with the manual or on the box that you could download Canyon as it had complete and detailed assembly instructions. Since I have lots of experience with bikes I went ahead and put it together. I found out about Canyon when I was almost finished putting it together. Once I downloaded loaded Canyon and added the serial number then the assembly instructions came up. Later Canyon stopped working. I deleted it and reinstalled. Now I can’t get anything because it says my model is not supported. Please fix this asap.
by Nayr Seyek
The company has some serious issues. I purchased a bike and it arrived with a defective rear derailleur mount. They couldn’t just ship me a replacement. I had to completely return the bike, and deal with a refund to then have to place a new order for the same bike. Terrible experience all around.
by Jakeman21co
I don’t want an account. I just wanted to browse bikes and get assembly steps. Can’t get past the splash screen without registering for an account.
by Point Mugu
Just got this bike and set it up. I had a couple questions which tech-support was good and helping. Downloaded Canyon and looked at the video to see how to connect it to my phone, but Canyon doesn’t show a specific place to connect to Bluetooth at all like the video directions show so very difficult to figure that out
by Mercat68
A couple functions in the Garage tab don’t work.
UPDATE: Thanks for the reply. I’ve sent the requested information via contact form on this app site.
by 丙扬啊
为什么不能设置中文 我觉得有中文的话这个软件会很棒的！
by Negro Pacheco
Muy completa su página buenos precios
by Laksnxhdh223486
Es mi primera bicicleta doble suspensión y quizás no tengo punto de comparación,sin embargo, vi muchos videos de cantidades de marcas hasta que me decidí por esta y no me arrepiento. La bici es hermosa, de excelente calidad, diseño moderno y lo mejor es la relación calidad - precio tomando en consideración todos sus componentes.
by Kumakai1
Could not be more happier with this purchase. The bike is extremely solid along with the components how could you go wrong. This is my second bike from this app, I also have the Grail gravel bike which is also excellent!!!!
by Mohawkmaverick
this app mountain bikes are top of the line and are very well made, tough, good looking quality bikes and are innovatively advanced and very very affordable and what’s good about it is delivered directly to customer and everyone in the this app bicycle industry treats the customers so well.
by Lawyer Qusai Sweden
It’s amazing company
by _Marchy_
Good place to find info about your bike and replace broken components.
Yes. Canyon is very safe to use. This is based on our NLP (Natural language processing) analysis of over 892 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Canyon Is 54.0/100.
Yes. Canyon is a totally legit app. This conclusion was arrived at by running over 892 Canyon User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Canyon Is 100/100..
Canyon works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
In the Canyon app, you can easily access assembly assistance, get personalised recommendations, check out your bike’s features, or view your entire Canyon collection.
For extra security and peace of mind, you can pair selected Canyon bikes - starting with the new Spectral:ON - with the app to track the bike’s location.
Get even more out of your Canyon bike, and learn how to keep it in great condition for years to come.
A bike that’s well maintained is a bike that’s safe to ride.
Find out how to clean your bike after a heavy ride.
Discover when to replace certain parts to keep your ride safe.
Whether you're a seasoned rider or just starting out, the Canyon app is the perfect companion for all your biking needs.
Your bike’s page has everything you need to keep it in top shape.
Or watch the unboxing video on your bike’s page to see how it’s done by our experts.
Learn how to adjust your bike before you start.
Sometimes you can do with an extra shot of motivation to kickstart your ride.
Download it now and start getting the most out of your ride.
So in case you ever need it, you won’t have to scramble around in your cupboards, or go to page 257 of your email inbox.
Once you create an account, it acts as your key to log in to the app and Canyon website.
