My Ride K 12 Reviews

Clicking on ‘select action’ allows you to enter a screen you cannot leave without force quitting MyRideK12 .

Difficult to view the important details without navigating several screens. These details are: ETA to next stop (morning pickup or afternoon drop off).

In all, this seems like a step backwards from the Ride360 app, which wasn’t great but this one is worse.

One day I logged on to find every kids profile was suddenly missing. I’ve tried to re-add them and it won’t locate my children. Very concerning.

Terrible. Claims to give you the live status on the bus and has all these words that is useless to the actual purpose of MyRideK12 , to let me know when the bus will come. Cant believe this is where my tax dollars are going towards, CFISD yet again with another bad decision.

MyRideK12 is extremely glitchy. I can expect its rating getting down to 1 star very promptly to catch the old app.

The old app worked fine but the new app dosent even show my bus or the route. Why couldn’t you have left it the way it was it worked fine. MyRideK12 is useless don’t download.

MyRideK12 is horrible. I might get ten notifications five days after my kid is on the bus, but I usually get nothing. It's absolutely useless.

Stopped tracking the bus a week ago. Still get the scan notice but that’s all.

The other app was SOOOO much better. Updating times of arrival for pickup were consistent and accurate. Not with MyRideK12. Why can’t I give it zero stars.

The bus is never where it shows, times to pick up or drop off is way off, why even have an app

MyRideK12 was advertised as realtime updates and notifications with the very useful ability of tracking the progress of my kids’ school bus. It failed miserably at each of those tasks. For instance, MyRideK12 did not adjust the bus’s drop off time to reflect their school’s half day on their first day of school. Students were released from school at 10:30am, yet MyRideK12 kept the time listed as a 3:00pm release. That seems like a simple (and crucial) “realtime update” to make. I also received zero notifications. Nothing when the bus left the school or got near us. (And again, nothing about the half day.) Finally, there’s the ability to track the progress of the bus — a remarkably useful tool — that, you guessed it, didn’t work. Instead of receiving the bus’s location when I selected “bus location” I was treated to a static map of my house and the school, which never once featured anything even resembling a bus let alone a moving location marker that could, I don’t know, tell me my kids’ “bus location.” MyRideK12 is a total failure. In its present (useless) form I don’t see the point of it. It is simply a collection of erroneous, static times with no actual communication, no notifications, and no “bus location.” It’s an app that could of (should of) been an email — instead of wasting space on my phone.

MyRideK12 is utter garbage just as its predecessor was. It fails abysmally at the only thing it’s supposed to do - let you know where your kids’ school bus is. It is wildly inaccurate and often times just completely fails to show a bus at all! It saddens me to no end that our school district is wasting our tax dollars on this rubbish.

It doesn’t show any scans and no routes it just say his info and not any thing and yes it’s up to date and has been this way sense the day I added this crappy app. I can’t believe I had to download apps for my children to ride the bus with something on my husband‘s taxes pay for we pay taxes to several counties and only have one child in school in one county so you would think something you had to do extra. You already paid for the buses and things and the school stuff shouldn’t have to do anything extra for your children to ride the bus that you already paid for and with a stupid app a computer app something that has to have Internet service app, yeah I keep saying it app app doesn’t make sense to me either an app to ride the bus and an app that doesn’t work correct and nobody can tell me why so why did I have to take my top and download this and try and figure it out and it doesn’t work anyway and what happens when the bus is already in any kind of signals to use these apps is anyone thought of that and what about the apps that doesn’t work for people, mine has never worked. No one can explain why mine doesn’t work.

This shows impossible times (schedules that are inconsistent with school hours). But then even when the bus is obviously in route, it *never* shows that in MyRideK12 , never shows the bus location, never displays updated times (it still shows the impossible default schedule), it never reports when the bus has reached our stop or the school. I have watched the bus go by our house and still can't see any indication that the bus is anywhere near our house.

I’ve worked for SaaS companies for the last 20 years, and as a professional and as a user/parent, I can honestly say MyRideK12 is the most infuriating I’ve ever used. I would genuinely just like to speak to their UX person to try to understand why anyone would ever design something so poorly. It’s unconscionably bad and I’m angry at my school district for making us use it. So unnecessarily difficult to do the simplest things. You need to fire your PM and find someone who knows what they’re doing.

Only thing this bus gave me was my kids bus number and location of the bus stop. Nothing else. I get no updates on where the bus is, I get no updates on a substitute bus picking them up, I get no updates on the bus being late. Literally nothing. MyRideK12 has done nothing but tell me where my daughters bus stop is. I found out that wasn’t even true. Her stop is an old stop the bus’s don’t even use anymore.

My ISD chose MyRideK12 as our form of transportation communication and that was the stupidest idea on earth. The bus doesn’t appear anywhere on the path from school until it arrives at our stop, then after school we have the same issue. The fact that we have to actually register for an account is a waste of our time. The accuracy is a complete garbage.

MyRideK12 literally fails to do its only job which is to provide you with the buses location. It has never worked for me. The other 5 star reviews are so stupid, they literally say 5 stars but bus tracking doesn’t work. That’s the whole point of MyRideK12!! 0 stars

i got MyRideK12 to track my bus in the mornings but it’s constantly wrong. In the case that it would tell me “last updated 6:12 am” or “last updated 5 something AM” when i go to school from 7 to 8 am. horrible experience honestly.

I hate MyRideK12 and I hate the fact that I have to use it to track my kids bus drop-off. There have been too many occasions where MyRideK12 will say the bus will drop off at one time, when in reality the bus is dropping my kids off 20 mins earlier than what it says. Now I’m rushing out the house to meet them so they’re not left alone at the stop. Luckily my neighbors are nice enough to walk them toward my house until I can intercept but it shouldn’t have to come to that. It’s not just after school, the morning are just as bad. Either the bus is super late or it’s early and waiting for us because, you guessed, MyRideK12 has the wrong time displayed.

When you try to input your students info it just crashes out. Very disappointed because it doesn’t work and the older version actually worked. There’s no one to contact via MyRideK12 . Overall MyRideK12 is hot garbage and useless

On MyRideK12 it says my bus was in jersey village and no where near my house and my friend tells me the bus is at the bus stop and love a block away from my stop so I had to miss the bus because of MyRideK12 and I already send feedback on MyRideK12 for making me miss school because of MyRideK12

I have turned in all the necessary paperwork proving my residency and my son address is still incorrect. The school and myself and sent in emails asking for it to be changed and here we are almost a month later and it’s still the wrong address. Please allow us parents the option to correct anything wrong without having to go through the school

Ride-360 was way easier to understand and MyRideK12 is overall really glitchy. It doesn’t tell me the ETA of the bus just shows its location which is really inconvenient.

What is the date of birth format I need to put for my kid? Poor user interface in both old and new apps. Trash for me.

MyRideK12 can't find my student, no access and no technical support

Showing our bus is in Quebec Canada instead of Idaho this afternoon… great.

The developer made a new app since the old one didn’t work. This one works about as good as the old app.

When I click on “bus location” for my student, maps will “load” for 10+ minutes with nothing ever showing up. It will default back to the student page.

Super frustrating! Never had any issues with the previous app that this replaced.

I have deleted and reinstalled MyRideK12 four separate times. I reached out to the district transport—no one knows how to fix this.

App does not give any bus updates for either student connected. Shows their bus numbers, but doesn’t give any helpful bus updates. Was told to refresh. Turned phone off. Then same thing happens when phone is turned back on. Tried on multiple occasions. Does not work properly.

I was prompted to use MyRideK12 in place of Ride360, which was working pretty well for us and we were able to locate the bus and have regular updated times. MyRideK12 does not do that for us, all I can pull up is the student information and the scheduled times, which I obviously already have. It’s very frustrating.

We were told to replace MyRideK12 Ride 360 with this one and now both aren’t working to locate the bus.

I’m having trouble adding my kid, and I tried as much options like restart phone and make new accounts and it still doesn’t work.

App said I need to update to the new app. This one. Log in and it says to add district fine it add it say wait while we add. And it kicks me out every time. What a waste of time. I didn’t think it was possible that the new app would be worse than the last one. But I can’t even use this one.

This is a step backward from ride 360. I didn’t know there were steps backward from that app. MyRideK12 is now full of information that still doesn’t tell you where the bus is. It fails at the one thing it could be useful for. If you can’t update the location of the bus in real time then just stop making and selling ridiculous, useless software. This is a waste of tax dollars that could be used on something that works. Update the location of the bus at least every 15-30 seconds or better yet, it’s 2024 how about real time. Then you might have something. Any review that says MyRideK12 is good is a fake. 100% of parents I know find it useless.

Not sure how MyRideK12. received a average of 2 stars,.. MyRideK12. is one of the top candidates for receiving ZERO stars (I know there is no 0 stars option). Total waste of memory space on my phone.. nothing works…

I checked MyRideK12 one day and it said that the bus was gonna be late, so I stayed at home. The map said that the bus was no where near our neighborhood and it was driving way off course. So I step outside to check and then I see my bus come out of nowhere and next thing you know I had to run into my house and grab my stuff and then run all the way to the next stop. My legs and lungs were very exhausted from the running. The whole time I thought my bus was in the middle of nowhere as said on MyRideK12 , but instead it was standing right in my eyesight. Next time you make an app, make sure you tell us there will be a back up bus or at least tell us the real location of the bus.

MyRideK12 is okay. It doesn’t actually track the bus or where it’s at. It has pick-up/ drop off location with a wide time range which makes it confusing to know what time the bus is coming. It doesn’t tell you your bus # under details. The message center is pointless because they don’t respond.

I hate to be so critical, but I’ve done some light app development and while the transition from the former app to this went smoothly, the functionality of the map view is poor.

Yes, the bus location updates periodically (likely based on the signal availability for the bus to local cell sites). As the bus appears to approach my child’s bus stop/pickup location like any other user, I will zoom in to more precisely examine the location. The zoom in view will hold for ONLY until another update is received of the bus location. Once the bus location is received, the view zooms out to a bus icon the size of approximately over 3,500 ft. Keep in mind, a mile is just over 5,200 feet. To give you a sense of scale, I’ve checked on both an iPhone and an iPad, the view will zoom out after every location update to fit in approximately 5 miles of visible map from north to south. Oh, and the bus icon i mentioned? It’s 2/3 of a mile long. The icon of my house appears to be just over a half mile in size as well. Trust me, I’ve checked this based on intersections and landmarks visible on MyRideK12 . I’m sorry, but when the map view every update is reset to a zoom of the bus taking up what is the equivalent of 9 to 10 city blocks, what’s the point? Great, you go to the trouble of calculating estimated arrival time. There is almost NO algorithm or formula, or any potential machine learning that is going to accurately predict the nuances of getting a child out the door. Some kids make the bus wait, some kids are waiting as the bus arrives. Some bus drivers let every single car waiting at an intersection pass before they ever attempt to take the right of way. Trying to predict the arrival time while appreciated, is less important than being able to accurately visualize the distance as represented on a map. Stop resetting the zoom view after every location update.

I think MyRideK12 could be great with minor improvements. I know a lot comes down to the district, but one crucial thing missing is tracking when the route is delayed. If my route is assigned for pick-up/drop-off at 8:55am for example, and the bus is running late, if 8:57 comes around, the route has already been marked as completed and I now have no idea where the bus is. Each time it’s passes your original time slot, you can no longer track the bus. Ended up getting a GPS tracker watch for my kid to actually know where he’s at. If a route is delayed, tracking should not be disabled until the bus has actually passed your stop.

I have been trying to put my id and last name but it doesn’t work and says it can’t find me so unless I already had a account idk what is wrong

I installed MyRideK12 on my son’s phone but when i open MyRideK12 its a blank white screen.

It’s pretty accurate, only about a minute or two off but that’s fine

MyRideK12 has changed my life. I am now able to track when my kids get on and off the bus with my middle schooler for the first year alone while I’m at work. Gives me great peace of mind! Especially with a kindergartener!!!

MyRideK12 is amazing because whenever my daughter is always always waiting for the bus, she is very worried that she will miss it while getting ready because she has no idea when it’s gonna come. But with MyRideK12, she can know exactly when the bus is coming so she doesn’t have to worry anymore! I love MyRideK12!

Very helpful

Much more functionality and control. As a parent, I didn’t like that I had limited control over the features. New app is way better. Thanks for hearing our concerns. Great app now.

MyRideK12 has provided all the essentials for a view of our bus route and timing. Thumbs up for a nice transition from Ride360.

Every app, heck every software product from the first one using the Mark II back in 1947, has some quirks, bugs, or oddities, hence updates are needed. For all those critical of this or any app, please contact MyRideK12 developer and give more specifics as to the problems and how you got there. I am sure they will be pulling all nighters to get things fixed. Yes been there done that, created some bugs and fixed a lot more.

Great app

MyRideK12 is good but I have been tracking when the bus get to my stop and the tracker does not update the busses location. This can make people miss the bus. Other then that I enjoy MyRideK12 .