Contact The Pump Support
Company Name: The Pump LLC
About: This isn’t your typical workout app. It’s a blueprint and a community built
to sustain progress, improve your health, inspire confidence, and develop
strength by overcoming struggle.
The Pump Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Pump LLC
Verified email ✔✔
E-Mail: info@arnoldspumpclub.com
Website: 🌍 Visit The Pump Website
Privacy Policy: https://main.the-pump.pages.dev/privacy-policy
Developer: The Pump
Privacy & Terms:
https://thepump.app/privacy-policy
3 Most reported problems 😔💔
Subscription Based Service
by BBearden96
I have really enjoyed receiving the free daily emails from Arnold’s Pump Club. I love the health and nutrition info, the workout guidance, the recipes, and the overall positivity and encouragement. Because of this, I have been looking forward to the app and quickly downloaded it upon release. After signing up and inputting my info, I was ready to begin. But alas, I was unfortunately hit with a paywall. For a long time, the Pump Club emails have made the point that you do not need to purchase expensive diet plans and if you cannot afford expensive gym equipment or memberships, it doesn’t mean you cannot be successful. The app even has a fitness option using bodyweight, after paying subscription. It’s disappointing to be encouraged to be your best self and told you can be successful even if you can’t afford expensive programs only to be presented with - yet another expensive program. Sigh. I’ll stick to the emails.
More demo time
by ChrisP122W
Another big fan of Arnold and hoping for a great experience here.
I agree with another reviewer that the 7 day period is not long enough to commit to the app / get a good sense of it. With a $100 bill coming at the end of the trial I’m not sure I can say yes so quickly.
This brings us to the next thing - $100 is not very accessible for a lot of people and also sets expectations very high. So I’m not sure this is going to have as broad a reach as it could or should (it’s really such great messaging).
On the expectations I think I expected that the instructional videos would be produced at higher quality. They seem very informal and don’t provide a lot of the extra detail that might be nice with respect to form (I really want to be great at form). I would have also expected that Arnold would be the one guiding us through the exercises and if not maybe we’d get an intro to the guy who’s doing them currently.
Overall I think it needs work, but I like the messaging and the source, so I hope it can be improved.
Fantastic App Except…
by MJG_HD
Been using the app since it was released and it has been great overall but I’d really like the option to jump into the other workouts without having to do the foundation program first before progressing. I get the idea behind it but as someone who has been going to the gym for years now, I feel I already have a good foundation to go off from.
Have a Problem with The Pump? Report Issue
Why should I report an Issue with The Pump?
- Pulling issues faced by users like you is a good way to draw attention of The Pump to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a The Pump customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Pump.
