Sincerely Status

Last Updated on 2024-10-14 by Intonation Studios Inc.

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App has problems

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Common Sincerely Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sincerely app on iOS and Android devices. Solve all Sincerely app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sincerely iPhone Issues and Solutions

Sincerely iOS app crashes, not working, errors
Sincerely iOS app network issues
Sincerely on iOS has black/white screen

Sincerely Android App Issues and Solutions

Sincerely has errors/crashing/not working
Sincerely server network connectivity issues
Sincerely has black screen

Sincerely iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sincerely app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sincerely app crashes or not working on Iphone (iOS):

Close and restart the Sincerely app on iPhone
Update Sincerely app to the Latest Version for iOS
Uninstall and reinstall Sincerely iPhone app
Update your iPhone to the latest iOS version

Fix Sincerely on iPhone unable to connect to server/internet connection issues::

To resolve Sincerely network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sincerely black/white screen (blank screen) on iPhone:

Follow the Sincerely iOS app troubleshooting guide Here →

Sincerely Android App Issues and Solutions

Fix Sincerely not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sincerely app issues:

Force Stop the Sincerely App
1. On android, goto "Settings" » click Sincerely app. » click "Force Stop".

Update Sincerely to the latest version on PlayStore

Clear Sincerely App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sincerely app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sincerely.

Fix Sincerely unable to contact server/ Sincerely internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sincerely » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sincerely » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sincerely on android.

Solve Sincerely black/white screens issue on Android:

Follow the Sincerely android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Intonation Studios Inc., developers of Sincerely.

About this app

this app is a safe place to get things off your chest and help others. Write them down in anonymous letters and others will respond! Read others' letters and help them out. Have secrets, questions, struggles, thoughts, and untold stories? You will receive 3 letters every night. Privacy Policy: app-Privacy-Policy-v10-04-2022-4f4d5e924c7545c8a5072078700ba3d1? Remember, you are not alone in this world.