Contact Sincerely - Off My Chest

Contact Sincerely Support


Company Name:

About: Sincerely is a safe place to get things off your chest and help others. Have
secrets, questions, struggles, thoughts, and untold stories? Write them down in
anonymous letters and others will respond! You will receive 3 letters every
night.



Sincerely Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Intonation Studios Inc.



Verified email ✔✔

E-Mail: offmychest.app@gmail.com

Website: 🌍 Visit Off My Chest Website

Privacy Policy: https://omcmobile.app/links/policy.md

Developer: OMCapp




Privacy & Terms:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/






3 Most reported problems 😔💔

4.7 out of 5

It was good and now it’s garbage.

2024-01-26

by Gnatorrr789

I came across the app last year and I wrote entry after entry, enjoying my feedback and also maintaining a solid streak. I had many amazing interactions with others. However, they started charging for features that were once free. I enjoyed using music to set the tone for scenes and memories I was writing about and now it’s so bland. You have to sign up for a subscription to use said features. It wouldn’t have been bad if I was a new user but it felt like a slap in the face to have been a free feature and now you couldn’t use it without paying. Bad call. I still find it a good place to write when I have stories I want to share but recently..I can’t write. I’m not sure what’s wrong with the app but it keeps refreshing the time I have to wait to write a new entry. (This is a feature you can override by PAYING but you’re allowed one entry every 24 hours) it’s been 3 full days and the timer will go to 1 hour, then reset and go back to 20 something hours. Every. Single. Day. It keeps dropping and resting and I can’t write anything. Is this a bug or a cash grab to make you pay? I’ll never know. I don’t want to delete the app because it’s been great using but I’m slowly hating the app now. The developers got greedy.

Missing features

2024-08-04

by Rotmg Fan

The general concept of the app is awesome, however I’m puzzled why some features are not implemented. For example, why can’t I search for a previous user/conversation? I should be able to find them without scrolling through 100 chats. What exactly is the point of friending someone? You can’t message them from what I can tell and you only see their “emotion”, which again is useless because you can’t ask them what’s wrong. I get a friend request from someone and I have absolutely no clue what chat they are from because it doesn’t show me anything. Seems like only 1 name in my “chats” list actually opens the chat. The rest are broken and do nothing when I click on it, I’m guessing only people who respond to my response are the ones that open. Also the x next to friends doesn’t have a confirmation so I accidentally deleted a friend and can’t find them now.

Have to pay premium to delete a letter you wrote

2024-09-29

by One Wise Wizard

I find it absolutely ridiculous that if you want to simply delete a letter you wrote that you no longer need or want( and yes people keep viewing and responding to it alerting your notifications), you have to upgrade to premium. That should be a basic feature and honestly feels wrong on so many levels to even attempt to lock it behind a paywall, especially on an app like this where people are sharing secrets, so much for that “safe space” that was mentioned. Other than that the app is actually pretty nice and seems like a helpful tool to help others with. But, unfortunately, due to blocking basic features even with ads currently enabled, I don’t recommend anyone get this app until that is fixed. This app cares more about attempting to make an extra dollar than the people using it’s services. As soon as I realized what the developers are doing I lost all respect. If they actually cared about their users and listened, I wouldn’t have minded using the subscription service, however, 7.99 a week is a ridiculous price, lower it and I guarantee you would have more people purchase the service. Unfortunately for me I never will after this experience 🫤


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