Contact Warhammer 40 000 Support
Company Name: Games Workshop Limited
About: Welcome to the official Warhammer 40,000 app! Here you’ll find everything you
need to build armies, engage in brutal battles, and reference stats for your
units. It’s your complete digital companion to waging tabletop warfare in the
41st Millennium.
Warhammer 40 000 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: gwapps@gwplc.com
Website: 🌍 Visit Warhammer 40,000 Website
Privacy Policy: http://www.warhammerdigital.com/app-privacy-policy.html
Developer: Games Workshop
3 Most reported problems 😔💔
Never learning.
by MaggieTheRed
I was excited for this to be available but after finding out they are going right back to how the (Old) one worked. You information is free in a large variety of ways, army building can be done with a laminated piece of paper, you were making improvements with your communities.
It is understandable to charge a “convenience” fee which most (including myself) are all on board with but if your 9th Edition App failed what do you think is going to happen when you go back to it especially while single individuals can easily make better and function systems.
Completely unusable due to poor monetization decisions.
by BrokeJesus
With the release of a new codex, GW locks the rules behind a paywall. This isn’t just a digital paywall either. In order to see your army’s rules in the app, you must pay $60+ for the physical copy of the codex, IN ADDITION TO the monthly subscription cost. To add onto that, they lock the rules before the physical codex is even available for purchase. They also do not allow a digital codex purchase, so a physical copy is mandatory. Good luck playing the game if your LGS doesn’t have your codex on the shelf. The app would be good, except for the fact that GW goes out of their way to make it as unusable as possible. I was happily paying the monthly subscription for the army builder alone, but given the current monetization scheme by GW, the subscription simply has very little value. The other WH+ content is good, but you can burn through all of it in less than a month.
Betrayal.
by 110110001110101000111101010
I understand them wanting us to pay for the app. I understand them wanting us to pay for the codexes. But they have betrayed us with poor planning. I have paid for the app and it is incredibly frustrating that I get locked out of stat updates when a codex comes out. The absolutely ridiculous thing is that they have locked me out days before I am even allowed to own the new codex. So now I have paid for something that they are not even providing. Not lining up updates and locking out paying customers seems like a criminal offense. I have given money and am not given the product I paid for.
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