Contact Proton Pass Support
Company Name: Proton AG
About: Get the password manager created by the scientists who met at CERN behind Proton
Mail, the world’s largest encrypted email provider. Proton Pass is open
source, end-to-end encrypted, and protected by Swiss privacy laws.
Proton Pass Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Proton AG
Verified email ✔✔
E-Mail: support@protonmail.zendesk.com
Website: 🌍 Visit Proton Pass Website
Privacy Policy: https://proton.me/legal/privacy
Developer: Proton AG
Privacy & Terms:
3 Most reported problems 😔💔
I called for help twice
by SplashShampain
It was an okay app. Pretty pricey compared to others, but still very easy on the eyes. The issue is I accidentally deleted my account trying to delete just the proton email. There is a message stating if you did not mean to delete your account to email them or fill out the Zendesk help form… but they never get around to it. I’m aware I can’t be the only person with support needs, but unfortunately I was pretty dependent on this app remembering my passwords and now I can’t get into anything! I do not love that for me. Wish this break up would’ve been for a different reason.
Test your new product rollouts, stay away from pass for now!
by Alexiamoc
While I appreciate Proton led the charge on privacy and an alternative to Gmail, I think they are now too big to provide timely service. Their new product rollouts are buggy (protonpass) and I have lost my trust in the company. Support asking for subjects of emails after protonpass glitch locked me out of my own accounts. I bought 2years on Nov 1st renewal and now I want a refund. One company now can block me out of everything (drive, etc). I am discovering Tuta thanks to Proton’s new glichiness. Outdated recovery documentation and poor support forced me to find an integrated mail/cal app, which is cheaper and I’d rather have my files in dropbox and password in third party services. Speaking from this recent nightmare experience, all eggs in one basket is a security issue and Proton has jumped the shark in doing one thing and doing it right. Some kind of customer service or support could change this review and opinion.
What a poorly designed app with minimal features.
by Unknown4lyfe
Unfortunately, this app cannot be compared to actual password managers. I understand it is a new app on the horizon, but it lacks all the essential features of a password manager. Seeing as a multi-million dollar company releases this, they could have done much better, especially since it has been released for some time now. You cannot even sync across devices properly without manually force syncing, which should not be necessary. Finally, the pricing plans are not feasible, and one should use their money to go for a more pronounced password manager, such as Birwarden. Bitwarden’s free plan beats Proton Pass by a mile, let alone its premium $ 10-a-year plan.
Have a Problem with Proton Pass - Password Manager? Report Issue
Why should I report an Issue with Proton Pass - Password Manager?
- Pulling issues faced by users like you is a good way to draw attention of Proton Pass - Password Manager to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Proton Pass - Password Manager customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Proton Pass - Password Manager.
