Undecember Status

Last Updated on 2024-10-09 by LINE Games

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

66.7%

Not working

33.3%

problems reported in the last 24 hours

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Common Undecember Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Undecember app on iOS and Android devices. Solve all Undecember app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Undecember iPhone Issues and Solutions

Undecember iOS app crashes, not working, errors
Undecember iOS app network issues
Undecember on iOS has black/white screen

Undecember Android App Issues and Solutions

Undecember has errors/crashing/not working
Undecember server network connectivity issues
Undecember has black screen

Undecember iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Undecember app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Undecember app crashes or not working on Iphone (iOS):

Close and restart the Undecember app on iPhone
Update Undecember app to the Latest Version for iOS
Uninstall and reinstall Undecember iPhone app
Update your iPhone to the latest iOS version

Fix Undecember on iPhone unable to connect to server/internet connection issues::

To resolve Undecember network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Undecember black/white screen (blank screen) on iPhone:

Follow the Undecember iOS app troubleshooting guide Here →

Undecember Android App Issues and Solutions

Fix Undecember not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Undecember app issues:

Force Stop the Undecember App
1. On android, goto "Settings" » click Undecember app. » click "Force Stop".

Update Undecember to the latest version on PlayStore

Clear Undecember App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Undecember app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Undecember.

Fix Undecember unable to contact server/ Undecember internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Undecember » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Undecember » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Undecember on android.

Solve Undecember black/white screens issue on Android:

Follow the Undecember android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LINE Games, developers of Undecember.