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About: Nextdoor is the world’s largest private communications platform for neighborhoods.

Headquarters: San Francisco, California, United States.



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29 Most reported problems 😔💔

4.7 out of 5
Philomena Zloch
2026-04-29

As of today 04/29/26, when I open a thread, they have become extremely large. I can't even get around the page to see all of the content. What is going on? Was this intentionally done by Nextdoor or has the site gone rogue?

Peter Vasilakos
2026-04-24

We were banned from Nextdoor and when we call, they don't answer or respond. All we wanted was to know is why. We never post anything just look at everything. We just want to know WHY. Do they randomly boot people off , for no reason? If so , that is not a good organization. If someone is banned ,the person banned should have an explanation for why.

Patricia Rahikainen
2026-04-03

I was on Nextdoor for at least a few years but now I am having to try to get on again. WHY?

Ivan Hersh
2026-01-01

I keep being stalked threats from Tim Pedersen he has stalked my posts for years and i have complained about him to you many times, i don't know if he is one of your leads an sure you know. I only post items that i feel are of a public service and i always try to fully comply with the nextdoor guidelines.

Jenny Mick
2025-12-07

Am I the only one who reports spam / multiple / duplicate listings for sales and services?? The newsfeed is overcrowded and I am not being paid to do this. What is your goal when it comes to spam and duplicates and more? Do you care about the issue? Thanks

Robert Mutolo
2025-11-22

Why can't I post anymore and why was I taken down from reading reply or sending replys?

Steve
2025-11-19

My wife put an item on for sale for $20. Someone who wanted to buy it showed up and showed my wife the ND site on her phone where the item showed as free. We checked the site with our phone and it did not show as free. Is it possible buyers can change the price?

Lynda Maltone
2025-11-14

The “reviewers” in my area need to be audited. THEY have an OBVIOUS political bias & are able to control discussions based on the power they have to remove responses & close discussions, however, THEY always respond before they close the respective discussions. I understand that there are “Groups” for political discussion, but THEY use the main page for their exhortations. How is THAT allowed? What are THEY afraid of?

Cassidy Jagger
2025-09-12

I am being charged apparently EVERY month for an ad I never created or ran. I am trying to reach a human being AGAIN. Please have someone contact me

Edie
2025-08-11

The neighborhoods you have lumped together are all wrong. Many are not even close to South Crestview Clintonville. I find your information is always wrong and detrimental to my area. Please do your research and get it right. Thefts and crimes are reported and as soon as I check it out, I find it is incorrect.

RK
2025-08-11

Received Welcome to Inwood Forrest Village Neighbors with the W Montgomery Rd Neighbors that seem to be in Houston. Not my location. A concern, since my DL is missing in the mail. Please send personal information connected to the email you sent. Thanks.

Karen Hulmes
2024-03-03

Please cancel my account as soon as possible.

I Can’t Log In
2023-04-25

When I try to open the ap is says sorry we have a problem on our end. I only want my Florida address to work but I still get the Minnesota stuff and I don’t live there anymore. What do I do

Susan
2022-12-20

ND technical support says a “known bug” is preventing me from seeing what I am typing in the reply or post window save for the first few words. Have told me basically “too bad” you’ll have to wait until they develop a new version. Why am I the only person experiencing this PLUS non-existent messages appear in imessage and cannot be deleted. Would you advise uninstalling? Is ND a phishing or malware site?

Dean
2022-11-20

Using iOS try to tap on icon to open app and it appears for a split second and then closes. Have not been able to get app to open now for the past month. What is going on??

Cindy Maurer Massage Therapy
2022-09-19

I should only have one business ad currently running. It was billed on August 30. I got another invoice today, September 18, and I don’t know what it is for. If a second ad is running, the second one is a mistake and I would like the $74.99 credited back to me. Please contact me about this issue, Ph: (717) 278-7512 asap!

Celeste Anderson
2022-08-18

Hi i cant login cause to many attemps it says.. I need you to please send me a link to reset my password cause i forgot it. My email is celeste10011@redacted.. Thanks so much.

Charlene
2022-08-14

I want to unsubscribe from this useless gossipy website. HELP. The website has no way to unsubscribe.

Charlene
2022-08-14

I want to unsubscribe from this useless gossipy website. HELP. The website has no way to unsubscribe.

RJacobs
2022-06-22

How do I post a review for mitamayo0404@redacted? He is a scammer and lier, he should not be able to be doing business with your website. He took my money and did not do the services.

Ian Menage
2022-04-24

I really want to Unsubscribe from this uninteresting so-called "local" gossip, but it won't accept this. How. please?

G Jones
2022-04-03

I wish to cancel everything to do with Nextdoor now and for ever!!

Phil J Stapleton
2022-02-02

Cancel my business account - Family traditions and dawg house grill oib- one in the same in ocean isle beach nc. we are on the seaview nextdoor page in supply nc candyjstapleton@redacted or philjstapleton@redacted I have tried to cancel our business page but can not figure it and I keep getting charged for nothing Thanks!

Brian W Bell
2021-12-02

I set up my business page and now its gone! Their help page does not address this issue and no phone number to call! What a convenient way to keep my money! Dont sponsor a page people

S Thomas
2021-10-24

Nextdoor will not remove me from their mailings, after many requests and no response. Please help me get off their list!

Marie Ormerod
2021-07-27

It won't let me unsubscribe.

These guys have no clue how to write a decent app

2022-10-26

by Phoenix2000

They’ve “revamped” the app so now you can only see the latest few of your saved items, anything past the few they show is now completely inaccessible.

The new app design is awful, it takes a bunch more taps and scrolling to do what used to just be a couple taps. I primarily use this for the stuff for sale, and they’ve completely messed it up, tons more painful to use and everything is much harder to use!

The app is very spammy, because you don’t have anyway to exclude topics you aren’t interested in, only to “follow” to see everything. For example, it seems like half the posts are about pets, which I have no interest in, but also no way to disable. There's no way to disable notifications for just one thread, so any thing you ever do or participate in, you'll get harassed and inundated with a barrage of notifications for any active conversation. The only other alternative you have is to never participate in any thread to avoid the barrage of notifications. Yeah, that's an incredibly "smart" way to build a social-type app. Not! And even though the app supposedly has notifications settings, it seems to ignore them because I keep getting notifications for types of things I’ve clearly disabled. Because of this I have to keep notifications for the WHOLE app turned off, which means I don't see important stuff going on, which really makes the app pretty useless to me.

Not what I’d expect from nextdoor!!

2022-11-02

by RosaEst1988

So I have been a member or user for quite some time and I’ve posted multiple different things to sell from new to used never have I been restricted from signing in until now?? All because this woman who I’ve never met and doesn’t know a dam thing about me send me the most rude,judge mental, racist message but here I am the one paying the price for her actions which is why I rated this app a one star. Until the situation is properly taken care of and she is warned to stop bullying other member's on the app then I will change my rating but why am I restricted from signing in? I have always followed the rules and posted as according to the rules but because one woman bad mouths me and assumes based on no literal evidence that I am selling stolen goods. I’ve posted in general if I ever needed advice or help finding a local mechanic I’ve never bullied, never bad mouthed never broken the rules so why am I being restricted ?? Have you even consider looking into her part because I have reported her and have proof of the messages screen shot to my photos that I will be more than happy to show you (NextDoor) treat everyone equally nextdoor and I shouldn’t be assumed anything based on my profile pic or the color of my skin or do I look poor like I can’t afford the items I’m selling so the next bully has the right to assume? No not fair at all.

WOMEN BEWARE: ZERO PERSONAL SAFETY

2022-11-09

by Rae98748695873

I hate writing something so inflammatory, but this is pretty important. Because of the design of this app, you are: a) not able to block anyone b) automatically and permanently linked to the person who invited you c) unable to remove this person as connected to your account d) will always see their picture on your home page. I’m guessing they also get a notification when you join/re-join. When I brought this up to them their response you can “mute” them and they won’t see your content unless you are in the same neighborhood. So if there is a person who makes you feel unsafe in your neighborhood - you cannot block them. If there is someone who makes you feel unsafe and knows which neighborhood you are in - they can change their address to one in your neighborhood to gain access to your feed. I’m also not sure how much of my personal info they have access to (can they see which neighborhood I’m in? What street? What state? My picture?). This is so far beyond unacceptable in 2020. Blocking someone on a social media app is simple feature and should be part of the first round of requirements in the first implementation. I’m already talking to the product team on this, but I think others should know that until this is implemented - your personal safety is not being taken seriously by this app.




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Why should I report an Issue with Nextdoor: Neighborhood Network?

  1. Pulling issues faced by users like you is a good way to draw attention of Nextdoor: Neighborhood Network to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Nextdoor: Neighborhood Network customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Nextdoor: Neighborhood Network.


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