BRIGITTE Status

Last Updated on 2024-12-04 by DPV

I have a problem with BRIGITTE

Are you having issues? Select the issue you are having below and provide feedback to BRIGITTE.

⚠️ Fix Now in One Click

User reports:
No current problems

- Purchased issues are lost when the app is reloaded or when upgrading to a new iPhone model.

- The Brigitte App Support Team is unhelpful and does not provide solutions to the issue.

- The "restore" function does not work.

- Support can only be called from within Germany.

- Uploading the magazine with the new version is problematic.

- Users are unable to download issues from their current subscription.

- The app is unreliable and the blame is shifted between DPV and Apple.

- Users are offered to subscribe again, which is seen as a rip-off.

- Users lose their money (54 Euro) due to the app's issues.

Common BRIGITTE Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve BRIGITTE network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the BRIGITTE App
1. On android, goto Settings » BRIGITTE » click [Force Stop]

Clear BRIGITTE App Cache and Data:
1. On android, goto Settings » Apps » BRIGITTE » Storage » click [Clear Data] option. This clears both data and cache.
2. restart BRIGITTE.

On android, goto Settings » Apps or Manage Apps tab.
Click BRIGITTE » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto BRIGITTE » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch BRIGITTE