Company Name: Media Pack
About: Print your favorite photos from your Google Photos or phone albums with
FoxPrint. Our app makes it simple to turn your digital memories into physical
prints that you can hold, share, and treasure forever.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Media Pack
Contact e-Mail: [email protected]
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by TurtleRocker
I've purchased from FoxPrint probably a couple of years ago and was very satisfied but when I ordered some prints this year the quality was horrible. They looked like extremely compressed JPGs and that's not what I uploaded. But I thought maybe I was being too critical and perhaps I had messed something up with the upload. Well, then my friend bought some photos from FoxPrint too and we were talking about them she mentioned she thought they were blurry and I agreed. She contacted their customer service and they were extremely rude and defensive. They must be used to complaints.
by Megstabel
I have tried at least 5 times to order photos and every time I get to the very end, Apple Pay declines me (despite working fine everywhere else). I hated having to go aback through and reselect images to try and fail again. There is no option to pay a different way or I'd go that route. I also dislike that I can't find out how to do more than one size of images in one order. If I select 3x3, I only can order 3x3...it would make sense to be able to add other sizes to the order. I'm looking for another print app. Let me know if you guys fix the crashing. Peace out!
by Tiff928371810
I ordered some of their photo stickers and the quality was awful. So awful that I emailed asking if it was a printing error. No one responded. Money and time down the drain.
Update: I finally got a PARTIAL refund after sending another email and shipping my photos back to them with tracking. Their 3x3 photos are so pixelated that they aren’t useable for any sort of memory keeping. Very, very frustrated that they won’t own up to the terrible quality and refund all the money I paid. I can understand not refunding shipping if it was my error, but it wasn’t.