Reuters News app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
46.5%

Something else
30.2%

Crashes
23.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Reuters News Problems 😠👌🔥

- Feed sporadically refreshes and either the article disappears or the feed jumps back to the top

- App crashes upon startup

- Daily video briefing only plays audio without video despite having a strong WiFi connection

  13 Reported Issues: 😵🆘🛟🚨📢

Brenda
2023-12-26

Can’t get audio and video on my Reuters app. Just happened today as far as I know. I have restarted my iPad Air. First it was just audio then after restart I got video no audio. ? ? Please fix this?

Elivia Sagov
2023-10-21

iPhone app black screen

Charles
2023-10-13

Just won't load the news. I have uninstalled the app and reinstalled but same problem.

Mike
2023-09-01

My Reuters app has slowed down it's speech to slow motion how do I fix it

Jay
2023-01-03

I have successfully registered --twice. Now, for the third time in as many months, I'm being asked to do so again having reached my article limit.

Jonathan Burbank
2022-11-13

Unable to use on iPhone. Keeps saying no internet connection but internet is fine. This has been going on since I installed app months ago. Only connected a couple times.

M Murry
2022-08-31

Spinning logo with "something went wrong". Force stop/clear cache, would not clear. After a minute I could clear it and it works now

Tora Bourgeois
2022-08-01

When I open my Reuters app, the screen is black. I know I could delete it and re-install, but when I tried that with another app, I was unable to get that app back on my phone screen. Any ideas about what I should do?

Richard B Cory
2022-07-30

When I start the videos it plays the start up sequence but never lists the "top Stories." It then jumps to the last story on the list and plays 15-20 seconds and stops. I have the app installed on my phone and on a tablet and I get the same results on both. I've tried uninstalling and reinstalling the app, clearing the cache, clearing user data, but nothing has fixed the problem. This has been going on for several days now.

David MacDonald
2022-07-29

Reuters app on Amazon Firestick 4K not working. Intro starts then after 5 seconds say "something went wrong " with a button "retry" which is an endless loop. Please advise a fix if one exists.

Debra
2022-07-28

I hope you can help this app is misbehaving.

John Salomone
2022-07-27

Two days in a row the sequences come up but the screen just spins indefinitely as though it is trying to launch

Geoff Bayldon
2022-05-09

App will not open. Uninstall/reinstall/reboot makes no difference.

Showing 1-13 of 13

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Unmatched source of global news.  Catch up on what’s happening in the world 24/7 with Reuters News. • The resources of the world’s largest and most trusted news organization at your fingertips — 2,500 reporters in 200 locations. • Alerts for breaking news and the stories you care about the most. • Catch up quickly and on the go with new Editorial Highlights. • Your personal Market Watchlist, plus stocks, bonds, currencies and commodities analysis. • Constantly updated with new features: Save stories to read later, Night Mode, Editorial Highlights, Offline Access, and more.