Contact Tebra EHR PM Billing Kareo Support
Company Name: Tebra Technologies, Inc.
About: Tebra is the first and only complete and fully integrated platform designed for
the unique needs of independent practices. Tebra Mobile for iPad, iPhone and
Apple Watch is the mobile companion to the platform.
Tebra EHR PM Billing Kareo Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tebra Technologies, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Tebra Kiosk (Kareo) Website
Privacy Policy: https://www.kareo.com/privacy-policy
Developer: Tebra, Inc.
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3 Most reported problems 😔💔
Horrible log in process
by Pigeon Dropped By Apple Again
I currently own an iPhone 8 Plus. While it's an older model, I was informed that the app does not fully support this version, even with the iOS 16 platform. I've encountered frequent issues where I have to reload the app or restart my phone just to get it to work, creating a frustrating cycle. My notes and storage costs me nearly $700 per month, yet I can't log in with my iPhone 8. I've been advised that I may need a newer iPhone to access the app effectively. If I had the chance to start over, I would choose not to use Tebra. I would prefer to explore options that incorporate AI for note creation, even if they come at a higher price. I find it hard to understand how the tech management team can maintain their positions when this level of support is lacking. I dislike leaving negative reviews, but it seems to be the only way companies will be motivated to improve and deliver the basic services we expect.
Product has gone downhill
by Badlarry02532
Since transitioning from karaoke to Tera, myself and other providers have had nothing but problems with both their smart phone app and desktop platforms. Unfortunately I am tied in through my billing company or else I would have dropped the platform sometime ago. It has gotten to the point where I have considered changing billing companies or even going back to paper notes or doing my own billing because fixing their mistakes is time consuming. Unless something significantly changes in the near future, I would highly recommend looking into a different EHR if it is an option.
ICD10 coding poor
by Lawrence Of Michigan
ICD 10 coding poor to nonexistent. Have to look up each diagnosis’ ICD10 online on my iPhone then enter in Assessment problem section or use AI scribe coding - I’m using DeepScribe which does a lot better in providing ICD codes than TEBRA EHR.
I notified TEBRA of this major time consuming problem a couple years ago with no resulting improvement or feedback which is why I’m posting it here as a warning/FYI to prospective TEBRA users. Athens EHR was way better at coding but TRBRA much more affordable that’s why I’m still using TEBRA but don’t understand why they won’t fix this data base interface coding problem for us- would save hours of documentation work for us doctors.
Have a Problem with Tebra EHR, PM, Billing (Kareo)? Report Issue
Why should I report an Issue with Tebra EHR, PM, Billing (Kareo)?
- Pulling issues faced by users like you is a good way to draw attention of Tebra EHR, PM, Billing (Kareo) to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Tebra EHR, PM, Billing (Kareo) customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tebra EHR, PM, Billing (Kareo).
