Contact WILDBERRIES

Contact WILDBERRIES Support


Company Name:

About: Wildberries — это масштабная цифровая платформа,
где можно найти почти всё: от пушистых
тапочек-единорогов до автомобилей и
недвижимости. Встречи с вами ждут миллионы
самых разных товаров, а ещё приятные скидки
и акции.



WILDBERRIES Customer Service 💢

Hard-to-find customer service info can be a red flag. Is WILDBERRIES Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Wildberries OOO






Can I trust WILDBERRIES app?

Protect your data and wallet. We investigate the developer's website (Wb.ru), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.9 out of 5

Inconvenient search and 30 mins surfing causing the battery run out by 30%

2026-04-22

by L. Olga

1. Lack of vital search filters
2. Irrelevant search results
3. Poor sorting
3. Battery degradation by 30 % after 30 mins surfing

Awful application for dummies

2026-04-23

by Meri&Maria

The worst staff i have ever met. The so called manager “taught” me how behave after i announced they brought me a wrong item. In recent times i never never seen a businessman who humiliates his customers.

App violates Guidelines 5.1.1 and 5.1.2

2026-04-24

by X-FgF-X

App violates Guidelines 5.1.1 and 5.1.2 (Unauthorized Network Fingerprinting + blocking native iOS features)




Have a Problem with WILDBERRIES? Report Issue




Why should I report an Issue with WILDBERRIES?

  1. Pulling issues faced by users like you is a good way to draw attention of WILDBERRIES to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a WILDBERRIES customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WILDBERRIES.


Alternatives