Kickstarter Reviews

Kickstarter Reviews

Published by on 2021-06-30

Kickstarter is a place where independent creators and passionate backers come
together to bring new ideas to life. Explore creative projects in art, design,
film, games, music, and more, and pledge to your favorites right from the app.
Creators can even keep up with their own projects on...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Kickstarter Reviews

  • By

    Great app overall but needs an update and ADA Accessibility options.

    Great app overall. I enjoy browsing the projects, but the following updates/additional features need to be added for everyone's enjoyment and ease: 1. More search options such as keyword search, search via Voice without having to find our microphone on our keyboard, and subcategory search. Another search feature would be to be able to add search exceptions (minus keywords). 2. The ability to view updates only on a project's page versus having to scroll through an entire page again. This is assuming one is logged in. 3. ADA Accessibility options for the app, such as font size, boldness, and font type is available. I don't always have my reading glasses handy amd/or care to wear them for a quick KS browse, so it would be helpful to be able to choose my font size at least on your app. 4. It would be helpful to know under what circumstances one's credit card would have a hold put on it, when one is considering backing a project. That can make a difference between how soon one backs a possible project. After all, no one likes surprises to their finances - unless positive financial and/or FICO gain. Additional app review very likely at the end of 2019 after maybe possibly experience having backed my first chosen project or two.

  • By

    Can Be Rewarding

    First of all, let me say that life as a Kickstarter backer can be very rewarding. On most weekends here in my city, there are lots of artists performing, all genre of music, several theaters... and somewhere amidst it all is a Flamenco Dance Troupe. It’s just part of a rich culture fabric. And when that Troupe dances, they are pleased to have a nice, portable, professional-style dance floor. On the back of that floor are written a bunch of names, mine included. Those are the Kickstarter backers who pledged to buy that floor and keep great Flamenco dance alive I our city. I’m not a huge Flamenco fan; it’s nice, but not my favorite. However I am glad that we have it. A group of college students studying engineering got to send an experiment into space on a satellite. That’s not cheap, even at “student rates.” The world is better off now. The experiment explores a new technique for cooling electrics in the vacuum of space. But the world is mostly better off because five young engineers learned to work together to solve real problems. And so many more rewarding projects. The app itself is stable and reasonably designed. Here is one thing I hate: to send a creator a message, the app bails you out to a website which requires that you enter your password. Because the app itself keep you logged in, I don’t know my Kickstarter password off the top of my head.

  • By

    Bad company

    App works fine. Kickstarter does not. You are literally gambling your money away. If the creator takes your money and doesn’t provide you with anything at all, Kickstarter will do absolutely NOTHING to help you. What they will do is happily take their cut of the money. I was duped and lost $165 and literally received nothing, no product not anything! Just simply handed over $165 to Kickstarter and some random person who kept my money. It was a scam, and Kickstarter threw their hands up. But of course kept their cut of the money and basically said screw you to all of the people supporting their business. I for one will never back another Kickstarter project and recommend that you don’t either unless you really feel compelled to gamble your money away. You may get nothing, you may get a half baked product, you may have to wait forever to get it and maybe if all things go well it will be worth you investment. For me, it never will be ever again.

  • By

    App ok. But needs better system to publicly report reward receipt

    The app works fine with better experience than using web interface. The really disappointing aspect of Kickstarter is that they don’t provide any organized framework for backers to publicly report their satisfactory receipt of rewards. About 50% of the projects I have backed get significantly behind schedule with reward delivery. It is important to be able to see what fraction of backers have actually received their rewards. For 20% of projects I have received nothing. Kickstarter don’t want to know this and they don’t want you to know this. It is particularly frustrating when the Kickstarter creator claims they have started shipping but it is very difficult to tell what fraction of people are actually receiving items. Kickstarter should track that percentage and make the statistic publicly available on all projects.

  • By

    Must Have New Gadget Advisor

    If you don’t know about Kickstarter, you are missing out. I have made 2 purchases so far on some really cool inventions. Kickstarter gives both new and existing companies, with new products, the opportunity to test the customer market through advertisement and retail sales of new products at a discounted rate. Some products have been a bust while others far exceed what the designing companies were hoping to achieve in the way of funding. Although many products are not assembled and shipped for an extended amount of time, due to being in various stages of design, this is still a very innovative and worthwhile app to have. You’ll be glad you downloaded it. Thank you Kickstarter!

  • By

    One star and here’s why

    First off, the app works fine. It’s functional, easy to navigate and responsive. My problem is with Kickstarter itself. I’ve supported several successful campaigns, the majority of which delivered the promised product on time. However, if the creator of the campaign fails to deliver the product that the supporters backed financially, Kickstarter does NOTHING to intervene on the behalf of the backers. Basically, if the creator decides to keep your money and not provide the product they promised you, Kickstarter doesn’t care. They will not intervene on your behalf. No product, no refund, nothing. No punitive action against the dishonest creator. Nothing. So if you’re fine with gambling on people being true to their word, Kickstarter should be fine for you. However, when a project is labeled “Kickstarter Gold”, endorsed by Kickstarter, I feel the company has a responsibility as they have now attached themselves to the project by their endorsement.

  • By

    Too risky

    Kickstarter (And Indiegogo) are, to me, great ideas! I love the idea of being able to make a small contribution to new projects coming to life, but as these two companies are currently set up there is just too much risk for me to feel comfortable ‘backing’ another project. If something goes wrong, Kickstarter will literally go out of their way to do nothing to help you. I have unfortunately contributed money to 4 different campaigns where the campaign owner just disappeared with all of the money they raised and cannot be contacted. Kickstarter could care less, and will do nothing to try to make things right, in fact, after only two emails to them about one of these scams, I stopped getting replies from Kickstarter and haven’t gotten a response to an email from them in months. Super disappointing, but I can’t reasonably allow myself to use this platform again unless some changes are made.

  • By

    App Lacking Key Features

    The app does not show when creators send their survey - you must log into the browser page for that. A bit inconvenient and as I had previously exclusively used the app, I had to have a creator tell me to log in on the browser to find. I would have missed out on my rewards otherwise. Also need to be able to mute projects that are finished—I have notifications turned off for all filled projects yet still get emails/Kickstarter alerts from their pages. A bit annoying as I get excited thinking it’s my newly backed project only to find out otherwise. All in all, a nice app (so glad they rolled back the recent side-side backing screen update).

  • By

    Kickstarter Warranty?

    Kickstarter allows companies to help get initial funding to help companies grow or they fail, which some companies have failed within Kickstarter. Kickstarter needs to warranty the money paid if you do not get your product or service since they make money off the money that was paid by a customer. I only gave Kickstarter 2 out of 5 stars because a few companies I’ve paid took advantage of my money (fraud) and failed to pay me back timely (negligence) like 2 years later or never paid me back (fraud again) because of their poor business model. Kickstarter needs to be sued for their role in this business model to make an example out of them for now and in the future. Kickstarter should be held liable for any company that does not preform or make good on the date of delivery since most companies on the Kickstarter app or online never get a product out by the deadline date (again fraud or product liability). When Kickstarter steps up their game then I’ll increase the star rating higher but they need to change or I’m going to be the class action jerk off to sue them! Good luck Kickstarter for harboring lying and deceitful companies that do not preform in a timely manner!

  • By

    User Friendly and Easy to Use

    Allow me to state that firstly, if you don’t know already Kickstarter is a place where you can help fund indie developers with their life long goal of projects, whether or not they reach their goal is purely on marketing tactics and people who are interested. Do note that Kickstarter is not an obligation so always keep that in mind. With that being said Kickstarter app has a extremely easy to use interface and so simple that I believe even an elderly person who is technology illiterate can use it. I do hope this app continues to go through updates and positive changes as time goes on.

  • By

    No accountability

    Pretty disappointed in Kickstarter. I’ve backed several projects, and a few of them never did filled their promises. It’s been 3 years, no updates, nothing has shipped. In kickstarted fine print it says if a creator promises certain things or items to their pledges, they are legally obligated to fulfill them. One guy from Canada on another project or enamel pins stated that his grandma died and that’s why he was months late on any update, and two years later we never heard from him again. I’ve written Kickstarter so many times as well as hundreds of others and they do nothing. Someone needs to go after these “creator companies” and see what they are really doing with the 500k instead of actually creating a product. My advice, don’t back anything, most of the people on this site are just going to run away with the money.

  • By

    Kickstarter is AMAZING

    Kickstarter is so so amazing! It provides the opportunity to invest in so many different companies. Personally I use Kickstarter for purchasing cards before they hit the market because the soon you get the cards, the cheaper they will be. You never know! Maybe that deck you bought rises to 70 dollars by the time you get them (when you only payed about 12$ for them). I also recommend funding the projects that have Exceeded what the person/company has asked for because that means that they will definitely be popular and increases you chances of making money. Love you kickstarter!

  • By

    No guarantee for rewards

    For a majority of the projects, you’ll have a great experience. Other times, you’ll lose your money (no refund), never receive the item, and have no accountability. I backed a custom made poker playing card project, but the creator stopped any communication with the 400+ backers after months of delays. More than a full year after the project was funded, a decent amount of backers have not received their cards. The project was reported to Kickstarter by many, but they have not done anything about it. They have not contacted us to give any update on the situation. It seems KS does not have a policy to keep creators accountable. Once a project is funded, if the creator decides to run away, there is nothing to stop them from doing so. So, many of us have lost our money with little hope for the cards or a refund by the creator or Kickstarter.

  • By

    Wish I could sort...

    I’ve backed several projects, received several, some have failed funding, and some I’m waiting on. There is noway to get rid of the unsuccessful projects from my list of projects, nor an easy way to sort the projects that have completed from those I’m still waiting on. Toggling the button on my pledge page is fine, but it can only be seen on the pledge page in the project. Why not make it so toggling that button moved the project to a “completed” section, with an “in progress” section for those still (hopefully) in production? And while you’re at it, allow us to remove unsuccessful or “canceled by creator”projects from our backed list.

  • By

    Needs More Relevance

    I love Kickstarter! I just really wish there was a way to “dislike” a project so that I wouldn’t keep seeing the projects that I’m not interested in, and I could find more projects that I am interested in! It shouldn’t be so hard to find the awesome projects that I want to back, and it would be a lot easier if I didn’t have to scroll past all the top projects in any given search area. I can change the search criteria, but then I still have to scroll past tons of projects that I have no interest in backing. Every time. Because they always show up, and I can’t get rid of them!

A better way to Contact apps

You can now contact Kickstarter customer service directly
via Email using our new site -

Contact Kickstarter directly

Is Kickstarter Safe?

Yes. Kickstarter is very safe to use. This is based on our NLP (Natural language processing) analysis of over 39,737 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Kickstarter Is 49.8/100.

Is Kickstarter Legit?

Yes. Kickstarter is a totally legit app. This conclusion was arrived at by running over 39,737 Kickstarter User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Kickstarter Is 49.8/100.

Is Kickstarter not working?

Kickstarter works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Kickstarter? Report Issue

Leave a comment:

Why should I report an Issue with Kickstarter?

  1. Pulling issues faced by users like you is a good way to draw attention of Kickstarter to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Kickstarter customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Kickstarter.

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