Zing Credit Union Reviews

I have literally tried logging into my online account multiple times over a span of 5 years. I still to this day have not had any luck logging in. I’ve called numerous times to get help as all I get is an “I don’t know” from everyone over phone. Then they want to go as far as to charge me for an over the phone payment even though their app to make a payment is not working. Seems to be a quite a struggle with this credit union top to bottom.

Here it is almost July 2022 and still no real time alerts???? Why not? I’ve been complaining about this for YEARS!!!

please incorporate real time alerts

After complaining initially about real time alerts, it’s 7 months since the last update of ZingCreditUnion and it still doesn’t have any real rime alerts...PLEASE do real time Alerts on ZingCreditUnion ... currently if the alert option is turned on, the alert doesn’t come until 6am the next morning... Especially in this time of high fraud I would like to know what’s going on with my accounts immediately! Compared to other banking apps... DCCU needs to be updated! The appearance and user interface is ancient!

ZingCreditUnion is quick to fix any “bug” that interrupts the functionality of logging in and using it. I find it easy to get log in and see any activity that I am looking for on my accounts. Also, depositing checks online is made super easy through ZingCreditUnion. I recommend using ZingCreditUnion to handle your finances through MyZing bank.

I typically love ZingCreditUnion, however for the past week I’ve been having major issues with the card controls.
I usually move money around and then lock my card so nothing gets used… however I haven’t been able to do so and it has been really frustrating.
I lock my card so if I happen to lose it, it can be used. Now that I can’t do so it makes me worry .
I would like to have this issue looked at or addressed so that I can feel secure in any time I use my card

Constantly down, and or, it will not save your device and you constantly have to be manually signing on. Not a big fan of the mobile app., but for general usage it is easy and efficient.

Don’t know why the name was changed to Zing. The new notification is very annoying after you disabled it, it still pops up every time you open up ZingCreditUnion . The process of transactions should be much faster with the latest technology software and security.

If I don’t select log out when I exit ZingCreditUnion , it doesn’t have the face log-in option available unless I swipe ZingCreditUnion away and re-open. Not a huge deal but an annoyance. ZingCreditUnion content is great once logged in.

Better than atm machines, cuz the machines don’t let you check out your balance and do the withdrawal at the same time, so, you need to remove your card to do that!!!

I like the fact that most transactions can be done over the phone, and ZingCreditUnion is always current.

I manage a family’s finances. This means I auto transfer allowances, have a joint account with my spouse, and my own personal account. I can see them all under one login, making sure I stay organized. Thank you!

I love ZingCreditUnion. No other bank offers all the features in one app. Which is quite annoying. Having to download 3-4 apps for card accounts, loan accounts, and card control apps is pretty frustrating. But the Zing app is top notch!! The best!

Increasingly happy with ZingCreditUnion. Transfers are a breeze. In the past, I would occasionally have issues with the photo taking of checks for deposit but that hasn’t happened in a while. Very helpful

I can’t think of what more you could want from a mobile banking app. Everything is in there - transfers, statements, even my credit score is in there! It’s nice to have everything in one place that is easy to use.

I use ZingCreditUnion almost daily. Signing in is a snap with Face ID and navigation is simple. It has all the features I need to keep tabs on my account.

I really love ZingCreditUnion. I find it easy to use, especially compared to the apps of other financial institutions I have had. I really like how it has a credit monitoring feature that doesn’t ding my credit score. A+ for accessibility, an intuitive layout and practical functions.

I’ve worked for several other credit unions and Zings app is amazing! It’s very user friendly and I wish the other credit unions mirrored this one! I love it!

I have been a member of Denver Community Credit Union…now Zing Credit Union…since 2006. Over this last month I have had authenticate myself every time I log into ZingCreditUnion even after I select register this device. It become more and more frustrating. This is not just happening on my phone but my iPad as well. This needs to be fix.

ZingCreditUnion is very friendly and easy to use. There have been updates over time that have made it modern and nice features.

Love it! Much better than the previous app. Shows real time balances, and you can make transfers to all of your accounts. USER friendly. Thank you DCCU.

I really enjoy using ZingCreditUnion. It’s user friendly and I can control my finances. You can link an account you have at another financial institution and easily move money back and forth without any fees! They also allow for credit monitoring and show your credit score. This also allows to see what loan options they can offer. The transferring is instant, so if I’m standing in line to pay for something and don’t know if I have the funds, I can hop in there and move money. You can also set alerts for ZingCreditUnion to text you if your balance gets below an amount I set in ZingCreditUnion . This is a great app to be able to manage your finances!