Contact Chemung Canal & Capital Mobile

Contact Chemung Canal Capital Support


Company Name:

About: Start banking whenever and wherever you are with Chemung Canal & Capital Bank's
fast, secure and free* mobile banking application. Access all of the same
services you currently enjoy in Web Banking from the convenience of your mobile
device with 24/7 access.



Chemung Canal Capital Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Chemung Canal Trust Company



Verified email ✔✔

E-Mail: contactgroup@chemungcanal.com

Website: 🌍 Visit Chemung Canal/Capital Bank Website

Privacy Policy: https://www.chemungcanal.com/mobileprivacypolicy

Developer: Chemung Canal Trust Company








3 Most reported problems 😔💔

4.8 out of 5

Works great when it does..

2022-05-17

by Nick Labar

At least once a week it tells me I have invalid login credentials even though I’ll use Face ID most of the time and when that doesn’t work I type in the password.. the same password I have for everything. It works for a couple days then it asks me to call because my credentials don’t work. I can’t view anything in my account until I call and get a temporary password. I try to reset the password and use the temporary one that they give you in the internet but those ones don’t work. So I need to call all the time to have it unlocked for a two days, then another two. This needs a serious fix before I dumb all my money into my capital one account. I’ll gladly pay the 3 dollar fee to an atm rather then deal with this. Not to mention all atms you have half the time are frozen and processing a transaction... please wait. From three hours ago. When this isn’t an issue it’s always another thing, can’t connect due to network activity, I have a nighthawk in my house that can power the whole town I don’t think that’s the issue here.. and yes my app is up to date on an up to date iPhone

Frustrating app and bank

2022-05-24

by Dbuff1-rocks

Was just asked to update my rating while using app. Wanted to say that some issues better but overall have log in and connectivity issues. App often down and confirmed by bank. When I complained about issues was told by bank rep that she had an iOS device and worked fine for her. Really??? Guess I’m just an idiot and should figure it out for myself. In the middle of updating rating through app IT LOGGED ME OUT AND CLOSED!!! You just made my point

Great app when it works

2022-05-31

by Moms 1976

Today I went into the app and the startup screen flashed and then I got a white screen that flashed and the app looked like it closed. Please resolve this soon. Thank you.


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