Museum app not working? crashes or has problems?

Museum Status

Published by Sktchy LLC

Be inspiring. Be a muse.

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Reported Issues: 1 Comments

By Alison 1 year ago

Hi. I just downloaded the app and it won’t load. I clicked to register with apple and then it just displays a green loading icon followed by either “unable to connect “ or “timed out “. Can you please help me? I’ve already uninstalled the app and reinstalled it but it still won’t work.

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Common Museum Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Museum app on iOS and Android devices. Solve all Museum app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Museum iPhone Issues and Solutions

Museum iOS app crashes, not working, errors
Museum iOS app network issues
Museum on iOS has black/white screen

Museum Android App Issues and Solutions

Museum has errors/crashing/not working
Museum server network connectivity issues
Museum has black screen

Museum iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Museum app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Museum app crashes or not working on Iphone (iOS):

Close and restart the Museum app on iPhone
Update Museum app to the Latest Version for iOS
Uninstall and reinstall Museum iPhone app
Update your iPhone to the latest iOS version

Fix Museum on iPhone unable to connect to server/internet connection issues::

To resolve Museum network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Museum black/white screen (blank screen) on iPhone:

Follow the Museum iOS app troubleshooting guide Here →

Museum Android App Issues and Solutions

Fix Museum not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Museum app issues:

Force Stop the Museum App
1. On android, goto "Settings" » click Museum app. » click "Force Stop".

Update Museum to the latest version on PlayStore

Clear Museum App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Museum app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Museum.

Fix Museum unable to contact server/ Museum internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Museum » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Museum » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Museum on android.

Solve Museum black/white screens issue on Android:

Follow the Museum android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sktchy LLC, developers of Museum.

9.09% Contact Match

Developer: fnx.io

E-Mail: [email protected]

Website: Visit Museum Website

About this app

Your this app Patron membership will automatically renew each month, and you will be charged $4. 99 USD through your iTunes account within 24 hours of the end of each monthly cycle. Additionally, Patrons get exclusive discounts on Sktchy art classes and a gold star by their profile pics: a shining symbol of our gratitude. 3. Pricing in other countries may vary and actual charges may be converted to your local currency depending on the country of residence. All subscription revenue helps keep Museum an inspiring, ad-free sanctuary for muses around the world. If you love this app, then we hope you’ll become a this app Patron for $4. 99 USD/month. Tap Settings and then "Become a this app Patron! This price is for United States customers. You can turn off auto-renew at any time from your iTunes account settings.