Museum Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Museum by Sktchy. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Museum by Sktchy. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sktchy LLC
Read 3 Customer Service Reviews 😭😔💔
Extremely Disappointing
by Heavyeffinmetal
I began my trial with Sktchy and tried to post some artwork. The app forced me to put a reference image down first, which I didn’t have, this stuff comes from my head. As an artist I express myself how I want to, not how Sktchy wants me to. Come to find out, they FORCE you to put a reference image down with EVERY. SINGLE. POST. Ridiculously unreasonable. Contacting them through email, they replied with:
“you need to draw a reference photo from Sktchy to share art. This is a bit funky, we know, but it’s also what makes Sktchy unique.” No Sktchy. No it does not. It is not “funky”. It actually crippled my experience. Deleted immediately.
“Museum” is a dumb move
by Rkenaston
I love Sktchy and have been on the app for years. Giving 3 stars because this shift to “Museum” is really stupid. The spirit of sktchy is that it’s for practice, you can do sketches and improve your skills. Museums are for fine art pieces and the name alone is intimidating. I want to practice portraiture, not feel like I have to upload art that is perfect.
I have no idea who convinced the app creators this was a good idea, but I hope they go back to Sktchy. Sktchy is friendly, Museum is stuffy. Sktchy is the first result on google, Museum isn’t even listed because the name is so common.
The website claims it’s a play on “muse” but I definitely didn’t get that. I’m assuming they’re focusing on muses > artists bc they want more people on the app. Very disappointed. Why do all great apps make terrible decisions? Feeling: sad, disappointed. Goodbye Sktchy 😔
Where’s app support? IT?
by Yeinsan
I’ve been using this app for a few years and I love it…but… Just one BIG issue… I’m locked out of my account because of some lame glitch and after sending countless messages in the website and app support links I am not getting any support or responses. I’ve sent 3 or more messages that have been left unanswered… years of my work and followers left locked in my account… very disappointed :(
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