Joist Status
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Problems reported in the last 24 hours
Summary of Joist Problems 🔥
-Few more features available to Elite pros
-Customer service is not great
-Took them 6 weeks to fix a problem in their end
-Locked out of features such as the ability to take pictures and save them to the invoice or estimate
📋 20 Reported Issues:
keeps freezing when i try to do most applications
WONT LOAD
Cannot access my previous saved invoices nor can i make a new invoice. App crashed mid way
I finished my invoice and pushed done so I can send it away and it comes up error on the middle of screen
I am having issues searching my invoices. I keep getting a blank screen and shouldn't be.
Continue to get error messages.
Please email me with a resolution.
Thank you,
Kenneth
Copy of Error (Below)
ut usage.
credit is nil:
#
Unable to open app. Spinning wheel
Unable to open app on any of my devices May 1 2023
Won't load on my phone app or my laptop.
The app says im not connected to internet nut phone does have internet
App not working: Error loading required data
Having issues opening my joist app Please help been having problems for some time and need to write my estimates. (609)513-5744 Thank you
The app is not sending client emails and emails to myself.
in my Joist app i am missing the make new invoice or proposal buttons on top just shows my old ones how can i fix this thank you
Estimate and invoices wont load and crashes
I can load the joist app on the computer however it is taking forever to load anything. If I try to pull up the app on my phone it will not load at all, eventually I will get the message to check my internet connection. My internet connection is fine and I have checked the modem as well as tried other apps and web pages.
App is not working. Tried all day and it keeps Saying to check internet connection when all internet connection is working fine. I need to access my clients.
App not working. Says the check internet connection. Did all steps and still not working.
App is not working at all.
The app won't even open for me to access the live chat. Just a loading line then check Internet connection. Tried on 5G and when on WiFi
Have a Problem with Joist: Invoice for Contractors? Report Issue
Common Joist Problems & Solutions. Troubleshooting Guide
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Contact Support
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Contact e-Mail: support@joistapp.com
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E-Mail: hello@joist.com
Website: 🌍 Visit Joist App Website
Privacy Policy: https://www.joist.com/privacy-policy/
Developer: Joist Software Inc.
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