Contact Railer – Train timetable

Contact Railer Support


Company Name:

About: Railer is a simple app for travelling on the Belgian railways. Find
connections, where and when you need to change and how much your train has been
delayed.


 
  2026-05-03

Railer Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Railer Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Boterham



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SNCB/NMBS Website

Privacy Policy: https://www.belgiantrain.be/privacy

Developer: SNCB / NMBS




Privacy & Terms:

https://www.railer.be/tos/



Can I trust Railer app?

Protect your data and wallet. We investigate the developer's website (Railer.be), verify they're legit, and uncover hidden scams or complaints.




2 Most reported problems 😔💔

3.9 out of 5

Love the app but...

2025-03-21

by Ducky_31

The latest update is not loading available stops and travel options. Please fix because this is our go to rail app!

Better then the original

2025-03-22

by Pandachiken

Awesome




Have a Problem with Railer – Train timetable? Report Issue




Why should I report an Issue with Railer – Train timetable?

  1. Pulling issues faced by users like you is a good way to draw attention of Railer – Train timetable to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Railer – Train timetable customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Railer – Train timetable.


Alternatives