Ralphs app not working? crashes or has problems?

Ralphs Status


I have a problem with Ralphs

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⚠️ Most reported problems ⚠️
Something else
37.5%

Not working
31.3%

Account
12.5%

Login
9.4%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 12 Reported Issues:

M
Mark Zaslove 2023-12-16

Ralph's pharmacy log-in? Hasn't been working for at least a week. On any of my browsers, and on the app on my iPhone. Getting kind of frustrating. Emailing them got no response.

T
Taylor Richard 2023-12-14

I have been Unable to log into app in store. Now I am having issues to log in anywhere.

C
Cynthia Jensen 2023-05-16

I am not getting credit for pharmacy purchases. I picked up prescription and purchased a gift card at the window and nothing showed up on the app

G
Gayle 2023-01-08

I can't get the app to work. It keeps telling me "It's unable to access the authentication service". I'm not the only one having this issue. Please fix the app, my email and password are correct. Thank you.

C
Corey 2022-12-08

When I'm using a web browser, I have no problem logging in. But since about 2 weeks ago, when I try to log into the Ralphs app, I always get this error message: "Unable to access the authentication service." I've tried changing my password, resetting the app & I even uninstalled & reinstalle... Show more

J
Joseph Louis Vargas 2022-10-02

When I attempt to login to Ralphs, I get a message that reads : We're having trouble with sign in right now. Please disable any pop up or ad blockers and try again. I never any changes to my Microsoft Edge Settings. I still went into my settings and turned off the tracking/block and the problen co... Show more

M
Malcolm R Porter 2022-09-28

cannot sign in to account reset password

M
Malcolm R Porter 2022-09-28

Cannot log on to Ralphs site or reset pass word

N
Nina 2022-06-25

The app has never worked for me, I’ve never been able to clip any deals, the app crashes. It can’t even get my location for the store I choose. Worthless. I’d rather choose vons since it feels like I’m being suckered in with the deals but can’t even use it

M
M 2022-05-03

Just moved to San Diego. I don't want to go to Alberertson's. I like Kroger and Fry's. When I this was to register for Ralph's website, it says my email is already in use, so I logged in using my Fry's credentials. It sure looked like I had a winner, even if I was going to have to drive three... Show more

L
Lawrence Goodwin 2022-05-01

I'm giving your pickup service a try, and have placed an order and installed the app. But the app refuses to allow me to login, telling me "Unable to access the authentication service." Then I get emails with codes telling me to reset my password. The EXACT SAME credentials will login with a web br... Show more

B
Betty Eliav 2022-04-30

How can I sign in on my iPad with touch screen.. Every time I have to enter my email and password. I have touch screen on Ralph app on my iPhone but not on my iPad

Showing 1-12 of 12 reported issues:

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Developer: The Kroger Co.




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    a user from San Diego, United States reported problems with Ralphs : Connection

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