Are you having issues? Select the issue you are having below and provide feedback to Fred Meyer.
- I wasn’t able to reschedule the time. All I was able to do was cancel the order.
- Every time I order from clicklist I can never finish the process without receiving errors to the point of having to refreshing the app, shutting down phone, or sometimes as much as deleting and re-adding the app.
- Adding selected coupons to cart should be a one step process rather than having to go to each coupon and manually selecting the item associated.
- The app should be able to show you a subtotal and digital coupon difference, rather than having to prepay and adjust at pickup.
- They will rob you blind if you don’t scrutinize each receipt.
- Almost always ended up with disappointing substitutions, with no checking in from the shopper.
- Despite a response text to more than one shopper (plus clear notes in the app) that they not knock or ring the doorbell, they still rang the doorbell 3/5 orders.
after welcome animation, app is frozen on its home screen
Frozen screen
Latest update today (3/23/24) failed to completely download. I could not do anything to get it to download again so I deleted the app and went to reinstall it on my iPhone and found same symbol (x in box) and could not reinstall.
Android phone not accessing Fred Meyer. Keep getting message: "Unable to access the authentication service". I have reloaded the app but problem persists. I can access Fred Meyer on my home computer.
It instructs me to update app ..when I try it sends me back to the same message
access denied STINKS...i paid for "super fred meyer" and i can't access ordering...please help...
Hi, keyboard doesn’t load on screen to allow searching for items., just flashes at bottom of screen. I uninstalled, rebooted & reinstalled, didn’t fix it. Phone is running Android 10. Thanks, LK
For months I have " access denied when I try to login.
I am not able to use any digital coupons, neither loading within the app nor scanning in the store. Why offer them if they are unusable?
No pickup times showing up or are limited to evening times. Removed app and reinstalled. Still not working.
on ordering items to my pickup list it will not load these items
My Fred's app signed me out the other day,today I've been trying to log in but it says access denied. The sales associates at the store had no idea how to help me.
I'm not able to load digital coupons, refresh doesn't help. This is the second week regarding this issue.
Won't let me log into digital coupons, or re-scan app.
Everything I got search it kicks me out
The App keeps crashing and when it does I lose items from my cart and have to re-add them. It took me 2 hours to add 50 items last week. Just opened the app to put in an order this week and it crasehd on my firt tiems bananas. When it restarted they were gone. This app is a POS that needs fixed ASAP if you wnat my businesas.
Since your late August update, I cannot search for products. I get kicked out of the search screen and out.of the specific category, i.e. Pantry.
I cannot sign in beauce the app will accept my password anymore. You say you will send a code to my e-mail yet nothing comes up>
Can't log in to app. It keeps asking for me to enter credentials but won't load screen to do so. Tried restarting multiple times and problem persists so no access to app
won't open keeps asking for other credentials but then won't let me do anything. have rebooted and reinstalled. been crazy for a while now.
The app keeps closing . Will load then immediately closes out. Have tried updates and nothing works
Complete guide to troubleshoot Fred Meyer app on iOS and Android devices. Solve all Fred Meyer app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Kroger Co., developers of Fred Meyer.
To use the Fred Meyer app, you'll need a Fred Meyer digital account. You can create one and link your Rewards Card through FredMeyer . Save time and money with the Fred Meyer app. It puts convenience, savings and rewards at your fingertips. Don't have a Rewards Card? Looking for a faster, easier, more rewarding shopping experience? You can add a new one when you create your digital account.