Contact eXtra اكسترا Support
Company Name: eXtra Stores
About: The eXtra app is your best companion for shopping electronics in Saudi Arabia,
Bahrain, and Oman. Discover, buy, and protect your new tech.
eXtra اكسترا Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit eXtra Website
Privacy Policy: https://www.extra.com/en-sa/privacypolicy
Developer: eXtra Stores
3 Most reported problems 😔💔
Very bad retail store. معرض بيع اجهزة منزلية سيء
by Arpensol
Be carful brothers and sisters…when some device came to you broken or have any problem they will delay you for a weeks to make you despair of replacing the device and force you to accept maintenance for it. The slander here is how you buy a new device and they sell you a broken one. I am in my way to make dispute to Ministry of Commercial to I force them to teak the one broken and bring a device free from faults.
انتبهوا من إكسترا… اولاً يتغافلك البائع ويوقعك على اشتراكات شرحها لك وابديت عدم رغبتك فيها. ثانياً اشتريت فرن وحينما وصل وجدته مكسور ومضى الآن عشرة أيام وهم يماطلون لعلي اقبل ان يتعمل له صيانة على الرغم من ان الفني قال ان سياسة الشركة تضمن لك ان تستبدله لك بواحد سليم. وقد قدمت شكوى ضدهم لوزارة التجارة. حسبنا الله ونعم الوكيل.
أسوء شركة في السعودية the worst store in KSA
by Azeez5522
لا أنصح أبدًا في هذه الشركة ، أسلوب التسويق لديهم سيء ، يقدمون عروض وعند الشراء يتم سحب المبلغ مباشرة ، ثم يدخل الزبون في دوامة كبيرة من المماطلة ، وعند إلغاء الطلب ستمضي أيام كثيرة والمبلغ لن يسترجع لحسابك.
شكوتهم لوزارة التجارة بعد طلب لم يتم شحنه ، وتم الغاءه والمبلغ لم يسترجع بعد ٢٥ يوم من طلب الاسترجاع ، وحتى الان لم يرجع. إذا أردت الشراء فاحذر الشراء من التطبيق ، لأنك ستصاب بألم الرأس وعدم الاكتراث من الشركة ، فلن يستجيبوا لاتصالاتك أو شكواك. خير شاهد حسابهم السعودي بتويتر ، شاهد الزبائن المتضررين.
I don’t recommend buying from this store at all. They uses offers to catch u, when that’s happened and u pay, you are welcome too a circle of waiting to get you order. And will never receive it, then u may consider canceling and get refunded, however that would be another circle of waiting for so long.
I submitted a complaint to the Ministry of Commerce in KSA, that Extra didn’t ship my order, and I cancelled the order and know almost 25 days since I cancelled and did not get money back.
Worst shopping app ever!!!
by WASTE OF TIIIMME
18 times I add items to my cart from scratch, every time I open the cart the app empties it and I start again!!! Infuriaaaaaaating!!!!!!
Alternatively, every time I get 10 items in the app crashes and when I relaunch the cart is empty! I have an account, I am signed in, there is no reason for my cart to keep self emptying!
It’s like you don’t want ppl to complete their purchase, your making it really hard to shop from your store online, well, your loss, invest in fixing your app or keep losing customers!
Have a Problem with eXtra اكسترا? Report Issue
Why should I report an Issue with eXtra اكسترا?
- Pulling issues faced by users like you is a good way to draw attention of eXtra اكسترا to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a eXtra اكسترا customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using eXtra اكسترا.
