Dillons app not working? crashes or has problems?

Dillons Status

Published by The Kroger Co. on 2024-03-20

Looking for a faster, easier, more rewarding shopping experience? Save time and
money with the Dillons app. It puts convenience, savings and rewards at your
fingertips.

I have a problem with Dillons

Are you having issues? Select the issue you are having below and provide feedback to Dillons.

User reports:
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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 2 Comments

By Brian Witt 9 months ago

It keeps asking me to upgrade the app, but it is updated.

By Patricia Gatzemeyer 1 year ago

Digital coupons not working at checkout. Download fine but don’t process at store. I have called numerous times but still no resolution. What’s the point of having the shoppers card if it doesn’t work. The tech support has been useless on this.

Common dislikes about Dillons app

- Coupon filter system doesn't work

- Shelves are empty

- People are overworked or don't care

- Third party delivery company Insta-cart failed to deliver order and customer service was unhelpful

Have a Problem with Dillons? Report Issue

Common Dillons Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dillons app on iOS and Android devices. Solve all Dillons app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dillons iPhone Issues and Solutions

Dillons iOS app crashes, not working, errors
Dillons iOS app network issues
Dillons on iOS has black/white screen

Dillons Android App Issues and Solutions

Dillons has errors/crashing/not working
Dillons server network connectivity issues
Dillons has black screen

Dillons iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dillons app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dillons app crashes or not working on Iphone (iOS):

Close and restart the Dillons app on iPhone
Update Dillons app to the Latest Version for iOS
Uninstall and reinstall Dillons iPhone app
Update your iPhone to the latest iOS version

Fix Dillons on iPhone unable to connect to server/internet connection issues::

To resolve Dillons network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dillons black/white screen (blank screen) on iPhone:

Follow the Dillons iOS app troubleshooting guide Here →

Dillons Android App Issues and Solutions

Fix Dillons not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dillons app issues:

Force Stop the Dillons App
1. On android, goto "Settings" » click Dillons app. » click "Force Stop".

Update Dillons to the latest version on PlayStore

Clear Dillons App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dillons app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dillons.

Fix Dillons unable to contact server/ Dillons internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dillons » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dillons » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dillons on android.

Solve Dillons black/white screens issue on Android:

Follow the Dillons android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Kroger Co., developers of Dillons.

100% Contact Match

Developer: The Kroger Co.

E-Mail: [email protected]

Website: Visit Dillons Website

70% Contact Match

Developer: The Kroger Co.

E-Mail: [email protected]

Website: Visit The Kroger Co. Website

About this app

You can create one and link your Plus Card through Dillons . Don't have a Plus Card? It puts convenience, savings and rewards at your fingertips. To use the this app app, you'll need a this app digital account. Looking for a faster, easier, more rewarding shopping experience? Save time and money with the this app app. You can add a new one when you create your digital account.