🏷️ About: Check your building’s HVAC system to see the status, make adjustments, respond to hot/cold calls quickly and get more done in your day. The Tracer BAS Operator works with the Trane building automation system controller: Tracer SC version 3.
Can only change values on a few things. Very slow to load. Hassle to login, sends you to a secondary website to login every time you open up TraneBASOperator . This could use a lot of improvement!
Wayne
There should be definitions under little “I” next to each category so you know what you are doing when selecting a change. With a number of users everyone needs to be on the same page. It shouldn’t take hours of trainings for a seldom user to bump the temp up for a hour.
Won’t connect to iPhone or iPad 😩
Pulls me to some web site to sign in.
The online interface is useable, detailed functional and relevant. This on the other hand is kind of an attempt at an app. Some things work, others don’t the interface is beyond clunky. Unreal that a company the size of Trane, selling the commercial products at the price points they do, with state of the art BAS components would have an app this disfuncional. Businesses are spending hundreds of thousands of dollars on BAS and this is what Trane offers. A kid in his bedroom could do better.
Love TraneBASOperator , but it will not save my log in information. Every time I open it I have to re-enter the IP address and everything! Will update the rating if this gets fixed.
What happen with last update. Nothing works. Had IT person check and will not accept password and can’t change. Please fix this. Tried on 4 different iPads and iPhone. Does not work. Help or send back older versions.
Before version 2.0, I was able to change the set points of the RTUs we have listed under the “Equipment” page, but can no longer do this.
Please add this function/feature back as it is critical for me to keep my building at the correct temperature throughout the year.
TraneBASOperator works but once you disconnect site, you no longer can see the device list… you have to exit the program and then go back in. There are other glitches that I experience as I go through it, just not enough time to write about them.
Now doesn't work at all
Like TraneBASOperator but the fact that you can’t backup a screen while checking things and you have to start each time at main screen is frustrating and not productive.
Is there a feature that allows the phone to alert me when there is an alarm? If not, why? Seems like it misses the whole point of being updated with the buildings activity.
Since the last update iPhone doesn’t have graphics. I downloaded onto galaxy tablet yesterday and graphics worked. Removed and reinstalled on iPhone still no graphics???? Help!!!
How is there no “back” button? Forces me to start back from top of navigation tree and loses my place. Overall app works and provides value (not being tied down to computer) but needs a major refresh to meet consumer expectations for a mobile app in the year 2023.
TraneBASOperator is getting better with every update. Keep up the good work. Please listen to the comments below. Scheduling update is a huge step in the right direction. I would ask for notifications in some of the upcoming releases. Also the ability to enable and disable thumbwheels with a click of a check box. Keep up the good work
This is a great tool to have in your pocket. So easy to use and monitor a facility from anywhere at anytime.
Very useful and graphics make it easy to use.
Very cool! This is a very easy to use app, and the graphics views look great and are very useful.
Trane - great job on creating TraneBASOperator! Graphics look great, easy to navigate, and very user friendly.
Very useful tool for the field!
Trane BAS Operator is very safe to use.
JustUseApp Safety Score for Trane BAS Operator is 66.6/100.
This assessment is based on our NLP analysis of 45 user reviews.
Combined with the app store average rating of 2.4/5.
Trane BAS Operator looks authentic and legitimate.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Trane BAS Operator is 66.6/100 .
This conclusion is based on analysis of 45 user reviews.
Trane BAS Operator collected the following data from you:
The Tracer BAS Operator works with the Trane building automation system controller: Tracer SC version 3.6 and higher.
Check your building’s HVAC system to see the status, make adjustments, respond to hot/cold calls quickly and get more done in your day.
• Respond to hot/cold calls by adjusting setpoints, overriding equipment and occupancy.
• See the active and historic alarms in your system, their severity and what generated the alarms.
• Built-in graphics for easy to read status, at a glance, including animations.
