Earth 3D Status

Last Updated on 2024-03-15 by 3Planesoft

I have a problem with Earth 3D

Are you having issues? Select the issue you are having below and provide feedback to Earth 3D.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Earth 3D - World Atlas? Report Issue

Common Earth 3D Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Earth 3D app on iOS and Android devices. Solve all Earth 3D app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Earth 3D iPhone Issues and Solutions

Earth 3D iOS app crashes, not working, errors
Earth 3D iOS app network issues
Earth 3D on iOS has black/white screen

Earth 3D Android App Issues and Solutions

Earth 3D has errors/crashing/not working
Earth 3D server network connectivity issues
Earth 3D has black screen

Earth 3D iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Earth 3D app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Earth 3D app crashes or not working on Iphone (iOS):

Close and restart the Earth 3D app on iPhone
Update Earth 3D app to the Latest Version for iOS
Uninstall and reinstall Earth 3D iPhone app
Update your iPhone to the latest iOS version

Fix Earth 3D on iPhone unable to connect to server/internet connection issues::

To resolve Earth 3D network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Earth 3D black/white screen (blank screen) on iPhone:

Follow the Earth 3D iOS app troubleshooting guide Here →

Earth 3D Android App Issues and Solutions

Fix Earth 3D not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Earth 3D app issues:

Force Stop the Earth 3D App
1. On android, goto "Settings" » click Earth 3D app. » click "Force Stop".

Update Earth 3D to the latest version on PlayStore

Clear Earth 3D App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Earth 3D app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Earth 3D.

Fix Earth 3D unable to contact server/ Earth 3D internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Earth 3D » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Earth 3D » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Earth 3D on android.

Solve Earth 3D black/white screens issue on Android:

Follow the Earth 3D android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 3Planesoft, developers of Earth 3D.

About this app

Original and colorful graphics, user-friendly interface and accurate information – this is what Earth 3D - World Atlas is all about! And much more! This interactive 3D globe features wonders of the world, political and physical maps, and weather. Discover a lot of fascinating facts and useful information about our planet! New data is constantly being added, so please expect further updates!