Contact LoyLap

Contact LoyLap Support


Company Name:

About: LoyLap is the digital wallet for your favourite businesses. Earn loyalty
rewards, make payments & much more, in one easy to use app.


 
  2025-08-14

LoyLap Customer Service 💢

Hard-to-find customer service info can be a red flag. Is LoyLap Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Smart Points Ltd



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit LoyLap Website

Privacy Policy: https://www.loylap.com/privacy.php

Developer: Smart Points Limited





Can I trust LoyLap app?

Protect your data and wallet. We investigate the developer's website (Loylap.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.7 out of 5

Not functional

2025-03-31

by Ecunadian

This app has plenty of potential but the UX design is garbage. I cannot find a way to change my physical location, toggling between sections isn't all that intuitive, just not fun to navigate through.
Love the idea of the product and how to interact with a business, but app desperately needs love.

Nonfunctional

2025-04-01

by Reyemile

Impossible to set up an account. Asked me to log into Facebook—I logged in, it gave me an option to log out, but did not create an account. Birthday entry rollers kept glitching. Finally got all my information entered and got stuck with repeated error messages. Uninstalled already

Top Up Dissappeared

2025-04-02

by Huevedo

The Top Up feature has disappeared. The main reason I started using this app was because of the Top Up feature, please bring it back.




Have a Problem with LoyLap? Report Issue




Why should I report an Issue with LoyLap?

  1. Pulling issues faced by users like you is a good way to draw attention of LoyLap to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a LoyLap customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LoyLap.


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