SnapRetail app not working? crashes or has problems?

SnapRetail Status

Last Updated on 2018-02-21 by SnapRetail

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Common SnapRetail Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SnapRetail app on iOS and Android devices. Solve all SnapRetail app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SnapRetail iPhone Issues and Solutions

SnapRetail iOS app crashes, not working, errors
SnapRetail iOS app network issues
SnapRetail on iOS has black/white screen

SnapRetail Android App Issues and Solutions

SnapRetail has errors/crashing/not working
SnapRetail server network connectivity issues
SnapRetail has black screen

SnapRetail iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SnapRetail app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SnapRetail app crashes or not working on Iphone (iOS):

Close and restart the SnapRetail app on iPhone
Update SnapRetail app to the Latest Version for iOS
Uninstall and reinstall SnapRetail iPhone app
Update your iPhone to the latest iOS version

Fix SnapRetail on iPhone unable to connect to server/internet connection issues::

To resolve SnapRetail network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SnapRetail black/white screen (blank screen) on iPhone:

Follow the SnapRetail iOS app troubleshooting guide Here →

SnapRetail Android App Issues and Solutions

Fix SnapRetail not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SnapRetail app issues:

Force Stop the SnapRetail App
1. On android, goto "Settings" » click SnapRetail app. » click "Force Stop".

Update SnapRetail to the latest version on PlayStore

Clear SnapRetail App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SnapRetail app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SnapRetail.

Fix SnapRetail unable to contact server/ SnapRetail internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SnapRetail » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SnapRetail » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SnapRetail on android.

Solve SnapRetail black/white screens issue on Android:

Follow the SnapRetail android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SnapRetail, developers of SnapRetail.

About this app

They will be waiting for you in your this app image library when you’re ready to send an email or social media post. Install the this app mobile application, log in with your this app account, and start snapping pictures of your store, products and more! SnapRetail is designed for current subscribers of this app, the only ready-to-use marketing solution just for independent retailers. As a this app subscriber, you can instantly upload photos from your phone to your this app account with just a click of a button. Just point, shoot and send your photos straight to your this app account. Just drag and drop them into place! It’s never been easier to add a little bit of “you” into your marketing.