Bass Pro Shops Reviews

by DGodecke

I ordered 2 items on line and never received anything. After a number of calls and email asking for a tracking number that was never proved I found the items sitting on a shipping dock in Portland with no paperwork telling the shipper what to do with them. This shipper tells me that when they get a bill of ladling I will have to pay an extra $50 to get the items. It was for items BPS said was free shipping. I canceled the whole order and BPS said they wouldn’t refund my money until they got the items back. I called BS on that and filed a complaint with my bank who blocked the credit card payment. No problem shopping in the store but if you can’t carry it out don’t get it shipped to you.

by Julsam18

Cmon... Apps have been around for a little while now and I don’t believe the will be going away anytime soon.. Could you please make BassProShops tablet user friendly?? There are apps I would use a lot more if they would make them tablet friendly so I can turn my device sideways and BassProShops will not only rotate but also expand for a much better viewing experience.
This is the one thing I could never figure out?? Why app developers have a hard time making apps were the screen will rotate with the device or at least add an option to convert depending on the device and how the individual prefers to view BassProShops ...
My family and I are HUGE lovers of BPS but you could use word on the technical side of the house..

Thanks.

by Liquidx01

Just really poor to use. Often times scrolling to the bottom and hitting “touch to load more” just reloads the same page. Constant issues on the desktop site too using an iPad where it doesn’t load the next page and just appears to be stuck in an endless loading loop. Not worth shopping online at BPS because it’s incredibly frustrating and time consuming trying to get around the issues.

by TXTN3

Long time and loyal BPS customer. Found BassProShops to not even come close to being user friendly, and this from a career-long tech guy. Had to enter several of the pieces of information several times, then the button to enter the order was100%non-responsive. I cleared the order, re-entered the information, then after working through all of this, it would not accept my order, and with no additional information as to why, simply said to contact the store. Well, the store, for me, is 45 minutes away, and not interested in working through this on the phone...I have already wasted too much time here.

by TBasco

BassProShops is useless. I tried to order something without going to the store because of COVID and BassProShops gave me issues from the start. I got a gift card and importing the number was ridiculous. Most places you can take a picture of it and it’s loaded. When I got the number in, nothing on BassProShops was in stock or shipable. I managed to find one item I wanted and I had difficulty ordering it. It just said error. I tried a few times and it finally worked. Now the order does not have a shipping number and I can’t track it. I have better luck ordering items from China using Wish.

by Nursenick06

As far as shopping apps go, this one wins my award for the most glitchy and dysfunctional shopping app I have ever used! Initially, navigating BassProShops to find categories of what you want is decent. From there, if you want to filter or sort, forget about it! Neither the filters nor the sort functions actually work beyond the first few items. For sorting, as soon as you reach the bottom of the page and select to show more, nothing is sorted from there on. The filters also didn’t actually filter anything accurately either. I’ll stick to looking on the website for stuff and delete BassProShops .

by Razitt

Since the last update I get an error message every time I click add to cart. I emailed customer service but the only help they could give me was “call the store and place your order” I tried contacting app support but the link only takes me to the Home Screen of the main web page. I see no reason to have BassProShops if you can’t use it to purchase your products. I have the latest iOS update so why doesn’t it work?

by Bender2333

I love the store but BassProShops is absolutely basic and primitive. It’s not very intuitive. When scrolling through search results you only get to view a handful of items at a time. You are then required to click the “Touch to Load More” button at the bottom. This often refreshes to a previously viewed set of items as opposed to the items you have yet to see. There are many little frustrating things like this.
Typing certain accompanying key words such as “men’s” into the search bar will negate the search.
The categories are not very well thought out.
It’s simply overall boring and unnecessarily difficult.

by Kulwick

The images are small. There is no way to zoom in on the images. So, you really can’t see much of the products in BassProShops . Everything I have tried to purchase required me to make the purchase in a browser and NOT BassProShops . So, I guess I wonder why they bother with BassProShops at all? It saves your login but doesn’t log you in. That seems as pointless as BassProShops . If the reason the don’t just log you in is security, then why let you save the login? No very well though out.

by SheCat35

BassProShops is pretty much useless if your using a tablet as it blacks out the majority of the screen and scrolls in such a way that fits a phone screen. Along with this the categories are sort of setup as if you were in the store rather than taking advantage of the possible convenience of online shopping, key words in the search bar send BassProShops through a basic word search rather than adding key words as a filter within a category

by PITO617

If you download BassProShops , most likely your an outdoorsman like most who have it. With that said we probably share most if not all the same interest that bring us to bass pro in the first place. BassProShops is great for making online purchases with options to ship to store or at home. One small problem I wish they fixed is the “order history”. You can’t see it. Its listed but does nothing. It’s would be nice to go back and just reorder something if you could pull it up from the history or save to favorites. A wish list would be a nice added feature as well. Otherwise it would be a 5 star.

Bass pro has been helping me get through this pandemic because they have had stock of items others don’t have which keeps able to be on the water to clear my mind. Fishing has been therapeutic for me and always has. Thanks for your hard work and dedication on keeping the shelves stocked as best you can without price gauging like everyone else has.

by Cory 124

App is convenient and easy to use. The only thing I wish was different is that it’d be nice if you could click on a product in your cart and it would take you to it instead of having to go out to the main menu and start over.

by Saltysharkyy

It won’t let me view my previous orders, I’ve tried for multiple days now and it pops up “Something went wrong”. Also more than half of my items are late and didn’t get delivered on the day they were suppose to.

by NameUsed

Can you make it so that you can click on items in the shopping cart? Sometimes we like to view our items in the shopping cart before submitting the order. Right now if I want to view items in cart I have to search for the item

by Fishin_Foster

I had a good conversation with one of your service representatives about an issue with an online purchase. She was more than helpful and made me (the customer) feel important! I like that 💯

Great customer service

by 8874

Love BassProShops and convenience, only one issue and it’s something that’s just recently been happening.
When you’re scrolling through items and you tap to load another list of items it just reloads the same stuff. Hopefully this can be resolved soon.

by EY Southard.

You should have a search option on every page. Now you have to go back to the homepage to search something.

by AsianDaddy

I love how your app is set up to find whatever I need based on category, size, brand. This is something that other sporting goods companies are lacking on their apps. The products are always good and the customer service agents are always nice. Especially Destiny Fowlkes from the Lincoln, NE call center. She handled my call professionally and gave me a $10 credit due to my repeat business.
Thanks Destiny and BPS FOR EVERYTHING!

by Deerhunter693

BassProShops has a wonderful webpage but when I decided to download it on my phone it immediately said that it was 17+. I don’t see why but I’ll still give it a 5 star review because the webpage and the store has all treated me well

by Jcchevy1

I love bass pro shop when I walk threw the doors of bass Pro I feel like a kid in a toy store, it make me happy and I’m at a place where I can find all the outdoor and hunting fishing gear that any person would be happy purchasing for themselves.

by K_z_90

Basspro should be embarrassed to even have launched BassProShops. They should/could do better. It’s so bad that I have a $100 gift card from Christmas and gave up even trying to use it. If I ever go near a physical location I’ll stop by if it’s not expired by that time. Pathetic.

by Michael E J

Opens to relatively blank screen and has zero functionality. Can’t search for anything, and no menu buttons. Is this a joke or something? I even reloaded. No luck.

by Mt. MOA

It’s glitchy and looks like it was created on MySpace. I really don’t know what I expected. I am sure the merger of Bass Pro and Cabelas will continue to drag my favorite store down to the standards, product selection, and service of my least favorite store.

by Mhpdfp

With some categories delivering literally hundreds of items you would assume BPS would have some way to sort or filter the results. You would be wrong. BPS coders need to go back to “Online Shopping App 101.

by Hjjttt

No access to your wish list.
Also in the store you should be able to scan an item and add it to your wish list.

by 'Possum Johnson

Been shopping on-line w/ BPS (& Cabelas) forever. I use: MacBook, iPad, & iPhone.

I compared the iPhone app to the Mobile site on my iPhone (Safari): Mobile (Safari) beats the pants off BassProShops .

I can’t see how that’s possible - but try it for yourself. I’ll try again in a few months to see if they improve.

by 798513

I’ve been shopping with bass pro for a good while now and love getting fishing equipment here! Only a few requests.... if BassProShops would have the wishlist feature enabled, it would be very beneficial. (I keep my bookmark all my favorite supplies there). And if they can improve the selection of products, it would be perfect!

by Johpap

I am a loyal bass pro customer however I have to say, BassProShops is disappointing. How hard is it to integrate my wishlist? I use it regularly as the starting point for online purchases. Also it would be nice if you integrated my gear guard info into BassProShops as well.

by Romad36

Need to have the rewards card added to BassProShops to scan at the register. Also, having a wishlist feature would be nice as well.

by Vince D'Amico

Definitely need to add a filter to search by brand, price, etc. Much smoother, less crashes so far... just needs that filter. 5 stars if it had the filter.

by Shmrckmn

It’s a good app for browsing, I just wish it had two things.
1. Access to my wish list. This can’t be difficult and I’m sure we will see this feature sooner or later.
2. Support for the iPad. I browse products at night in bed on my iPad. I just wish they would take advantage of the larger screen.

by AlexWills1

I seriously don’t know what is wrong with BassProShops. I know that filters were an issue apparently, but since fixed, BassProShops is great! Serves its purpose.

by Chiluveru

Easy to use app.
Good colours and nice design.
Search option is the best.
I wish there is a filter box with options to select price low to high and viceversa etc.
There is a two second lag sometimes on some pages
Satisfied overall