TapeACall Pro Reviews

The beep tone switch of TapeACallPro doesn’t work and they blame Apple. It’s TapeACallPro developer who needs to inform the customer. TapeACallPro ’s chat support answer to my concern about the beep always being recorded:

“I’ll try to explain why we have these on during calls. Currently, the beep tones are required by Apple, and by law in California, to ensure that both parties are aware of the call being recorded. Although some countries and states don’t require all parties to be notified of a call being recorded, Apple wanted to ensure all laws were being upheld by requiring these beep tones. They specifically told us they would not approve our app without this. These beep tones are an FCC approved method for recording calls and they ensure your calls can be upheld as evidence, if needed, in court.
If you’re unhappy with Apple’s decision to place this restriction on recording apps, we absolutely recommend voicing your opinion to them. Thanks for your understanding on this issue.

I paid for the Pro version, but could not place a call to the recording line, due to restrictions by MetroPCS. MetroPCS and possibly other carriers require an additional service feature, called “Select Shared Calling” by MetroPCS, to allow calls to chat/conference lines, even though I can make three way calls with my current plan. Be sure you check if your phone service provider requires additional features to use TapeACallPro, before purchasing TapeACall.

Update #1: after emailing support about this issue, I received an automated email back, but still no response after several weeks. There is no workaround for this critical issue.

Update #2: After providing update #1, above, I received an email from TapaCall with the needed phone number for TapeACallPro to call, in order to record by using the alternate phone number and avoid having to pay for for the additional service feature, as described above.

I had purchased TapeACallPro because there aren’t very many decent call recording apps available in TapeACallPro Store. Having used it a few times, it came in handy But always seems like it required a few extra user steps to be truly useful. Plus there was annoying banner ad that remained after upgrade to pro. Because of that I had stopped using it for sometime. Today I had an important business call and I wanted to use TapeACallPro . Upon opening it i only have options for a yearly or monthly subscription even though I’ve purchased TapeACallPro - the restore button doesn’t update my previous purchase. I know every apps goal is to generate subscription income now but there has to be something said for Users who purchased TapeACallPro earlier and want to continue to use it. Hopefully this can be addressed by the developer to take care of Users who this has happened to. I’d like to give more stars in the rating but it’s an app that I’ve paid for and I can’t use, so...

I bought the $10 pro version of TapeACallPro a few years ago for school, back when it was a one-time fee. I opened it again recently to use for the first time in maybe 17 months, when lo and behold, my purchase was rendered useless by TapeACallPro ’s switch to a subscription model. The developers should at least try to honor old customers’ purchases instead of screwing them over, maybe? Or at least some notice would have been nice before they switched models. Otherwise, TapeACallPro works fine most of the time. Back when I used it every week for interviews, there were a few hiccups where it didn’t save my calls, but generally okay. Anyway, that’s rendered pointless because I refuse to pay a subscription fee for this now on top of my original flat fee.

Just know before you pay for TapeACallPro that you're only paying for one year of the service. The way they've set this up doesn't make it obvious. I mean, honestly, all I have to go on is the rep I emailed with because normally, when it's a subscription service, it says so when you are authorizing the charge and on the receipt AND it would show up in iTunes under Subscriptions, but none of those places show TapeACall. The only places that mention anything about one year of unlimited recording (which is the service, by the way, and not an add-on), are TapeACallPro description and the email I got after I paid for TapeACallPro . Can you guys please fix this? I'm sure there are Apple best practices to go by, and you certainly aren't following them. It feels very deceptive. If it's $10 a year, fine. Say it's $10 a year. Don't say "oh, it's $10 for the PRO app but psych, you can't use it after a year"? Like seriously, who has even ever heard of buying the same app again to renew your a subscription? How does that even work? It's always done via in-app purchases, which isn't what this was. I still think you guys are full of it.

TapeACallPro started out fantastic and was well laid-out. It slowly progressed, however, into something virtually unrecognizable. It is now more confusing and difficult to use despite them being called UPdates. But the worst feature of all… the thing that got me in a lot of trouble… is the fact that a beep plays (something they EXCLUSIVELY left out of previous versions which was my main reason for using TapeACallPro ) during every phone call you record. Now everyone knows you’re recording them. I cannot stress this enough and allow me to repeat and rephrase: EVERYONE YOU RECORD WILL POTENTIALLY KNOW YOU ARE DOING SO. USE TapeACallPro AT YOUR OWN RISK.

Also note that the developers may say this is in keeping with laws. Well, in “single party” states in the United States only one party to the call needs to know it’s being recorded (which means you OR the other person). Only in certain states are BOTH parties required to know and this discretion should be left up to the user. We do not need the developer or Apple to hold our hands and make sure we obey the law. We obey or break the law as we wish and suffer the consequences as they may come on our own terms—or that’s how it should be anyway.

I’ve used TapeACallPro for a few days and for several phone calls of varying lengths. Two days in a row, calling two different access numbers, the TapeACall phone service dropped the recording a half hour before my multihour interviews ended. After the first time it happened, the next time I had a long call, I kept checking my phone to be sure no notifications had popped up indicating that the call was dropped. But the second time it happened, despite my checking regularly, I didn’t see a notification until after I had hung up. So I’ve lost a collective hour of interviews over two phone calls. At this point, if you’re using this system, you better have a backup. Either another external recorder or transcribe your interview as you go along (no easy feat).

I’ll jump straight to the con. The con is that you have to merge calls with another that is doing the recording. So if you are making a call you have to click over to the recording app, call TapeACallPro # and merge the calls for the recording to begin. Luckily I am usually using this for business purposes and there is always 2-3 minutes of options to push so the interruption is ok. When someone calls in or answers immediately I have to ask them to hold in order to merge the recording number. Which is very odd to them. Sometimes I miss out on important recordings because of this. That aside I am using TapeACallPro because my insurance company and Dr. seem to be up to shady business. This has absolutely been a lifesaver! No more scribbling notes, dates, phone numbers, or anything else. I get it all on recording. Also it just so happens I am catching discrepancies in the process. Great app!

I share my job for insight. I’ve been a staff reporter for a decade; I’ve been using TapeACallPro for three years now.

I must have well over 500 interviews on TapeACallPro. I’ve opted to leave a review because TapeACallPro needs three features.

No. 1, it needs a bookmark feature. As it stands now, you can only rewind or fast forward in 15 second intervals. I want the option to bookmark multiple points of an interview, which would be on par to every voice recorder ever made.

No. 2, it needs an option to change the rewind/FF intervals. Ideally, in 5 second intervals up to 1 minute.

No. 3, more options to slow down audio. Some people talk *really* fast and as it stands, the current options are sometimes too fast or too slow. Old school voice recorders offer this feature, too.

I’ve expressed this to the developers for years. They won’t implement them, despite journalists being a large portion of their audience.

Overall, this is a good, reliable app. Sharing audio is crazy easy; it’s *reliable* which is critical. However, if I found a rival that offered the features outlined above, I’d switch and wouldn’t flinch if it resulted in paying more.

I download TapeACallPro after a lot of research. I was very please with my test calls, both incoming and outbound. Others have complained about the price not being clearly stated or that some of their calls were not recorded. If you READ the instructions and follow them, there are no issues at all. However, I recorded an conversation tonight that was intermittently sprayed with static (or broken-up sounds). I turned WiFi on and off hoping it would improve the call but it did not. I had full signal/reception bars. Not sure what happened. During the call I missed some important conversation pieces. When I listened to the recording afterwards, it sounded the same as when I was in the phone. I assume this could be my fault (either iPhone or carrier related) as much as TapeACallPro ’s so I am 99% satisfied with the purchase.

UPDATE: My issue was resolved with the help of the dev team. I was able to continue using TapeACallPro which I love and can’t live without and freak out every time there is an issue with it. Again giving it 5 stars, because TapeACallPro really deserves it. I have been a loyal subscriber for several years and TapeACallPro has become an essential service for me on daily basis.

STOP WITH UPDATES THAT RENDER YOUR APP WORTHLESS. I am a paid subscriber to this service. It used to be the best, but for the last few months every time I try to call, TapeACallPro doesn’t respond - all buttons are grayed out and if you have a contact with more than one number, TapeACallPro doesn’t allow you to select which number you’re calling - the only work around is to create a new contact with only one number. After being unable to use TapeACallPro , I thought maybe updating it would do the trick - MUCH WORSE, now it doesn’t even start. I can’t even access my previous recordings.

So TapeACallPro has saved me thousands of dollars!! I recorded a call with an attorney making statements of X,Y,Z and those statements were completely FALSES AND LIES!! He thought "I getting away with it, what's he (me the client) is going to do sue me... hahaha I'm a lawyer and he isn't!!" Well when he found out that I recorded the call LEGALLY he not only refunded me thousands but also I'm now a key witness in a federal case against him, along with many LEGAL RECORDINGS! He is facing being disbarred, which he deserves, how many others did he screw for years!??!!! Justice is being served via TapeACall!!

One call was over 45 minutes and recorded great and downloaded fine!

Love the shortened URL to download the audio file!

FYI, many states are "single party acknowledge", so when TapeACall makes its call and places the other party on hold, just state "I agree to this call being recorded" and then merge the call!

While I don't like not being able to save locally, it isn't a limitation of TapeACallPro but a limitation of iOS!

This was NOT a paid review but a happy customer that saved thousands!!

I first downloaded the ‘lite’ version and began my trial period. I then decided to download the pro version ( TapeACallPro) the same day, and then delete and end my 7 day trial through the ‘lite’ version. Now the pro version is saying my trial period is over and it’s trying to force me to go monthly or annually. Your about section says 1 year of unlimited recordings with the purchase of the pro version. So what do I do now? TapeACallPro is great... I’ll give you 5 stars. Can you address the billing issue for me? I’ve emailed but haven’t heard back. Thanks.

*i purchased the pro version ( TapeACallPro) 8 days ago and just now had to spend 4 more dollars for a monthly plan just to get past the pay wall so I can even use it. ?

**Thanks for fixing my issue, guys. 5 stars!

This is a legal way to record calls. They provide the state laws to you so you can inform those you’re recording. TapeACallPro is clear and easy to use. Somethings that happen are 1. Times on the record of may reflect differently at times due to time changes. 2. There is no easy way to save or share the recordings with the naming convention TapeACallPro saves them as. 3. If you share them as a link, the link will eventually expire. These are 3 things TapeACallPro could definitely improve on, however even with those features lacking TapeACallPro is the best way to record calls out there. Good luck.

TapeACallPro works well, but they’re a few catches. It doesn’t usually catch the beginnings of calls, as the user must call the service’s server and then merge the calls.
Tonight I have important needs that I’d like to record, but their Server just rings and rings. Sort of worthless not having a backup or redundant server. When the one number goes out, they have nothing!
Overall TapeACallPro has worked as expected, and provides quality recordings. Although tonight with no answer, TapeACallPro wanted me to rate it...
The other concern I have is that everything shows TapeACallPro ’s Name. It would be nice if on the screens and in the calls log it listed Uncle Bob or Mr Terminator but the RecordACall name appears all over the place and that really isn’t too discrete. If anyone else sees it, try to explain that...

If you really need to have explicit proof of who said what even if you aren’t going to use it legally but need absolute accuracy on conversation content this program is for you. It’s a business expense so I don’t care that they charge and annual flat fee because I have confidence that I know what was said in the conversation including myself where I may have mis-spoke or missed a introductory clause on what I’m agreeing to. The best thing of all is you can export it to a cloud service or to email so that you can save it no matter what. If you’re in business you need to know who is committed to you and what you committed to them. I’ve never done anything else that works like this and I don’t have to worry about long winded clients and how much I’m going to pay when I just pay a flat fee each year. Great customer service too!

Great app with mediocre design and marketing behind it. It just works in the easy way it should. I don't think I've ever lost audio.

**Update**
TapeACallPro is seriously impressive. It's really cool to see I have various recordings from my friends and family, interesting interviews, etc, slowly little by little piling up. It just seems like most vertically aligned products like this get swallowed up and die from lack of Dev support but nope; that's not what is happening here. Product is faster, more consistent, and more clearly marketed than before.

My only concern is about the low pricing and unlimited recording. This is almost surely because the average user probably uses very few Minutes, subsidizing folks who log hours a week (not me); it's just TapeACallPro is so good I feel like eventually people start using it again and again and I do hope the revenue plan can accommodate that so there won't be any major hitches with scaling, particularly security, Loss of data, etc. I guess I'm saying that most recording companies try to charge so much money for audio storage that the price point on this is frighteningly low.

But this low price does not seem to be on account or short term investor funding floating the thing, so probably it's sustainable?

Anyway, love this company for doing this thing right.

At first I wondered why I would have to call a number to record phone conversations. But this is a “problem” inherent to i-phone (Apple) products. This does not mean your I-phone is a real problem (hence the quotes). It is a security feature, which would prevent other software from eavesdropping without you knowing it. Other folks who I know using the same app for non i-phone products do not have to call and merge the conversations. This far it has helped me out a lot by recording conversations which later could have become a problem, to simply secure some evidence (provided it could be used as such, since not every law will recognize recordings, plus you want to make sure recording conversations without approval from the opposite party is legal in your state/country). I got the paid version, and this far been working flawless for me.

Very first and very best app I purchased for my iPhone! Records incoming and outgoing calls with a simple push of the big red button. The only flaw is that you have to remember to merge the calls manually; I wish I could sense when both parties were connected and merge automatically. Sound quality is superb. Easily name the file. Share recordings with others. Are use this for two reasons: so I don't miss details about clients' projects, and also as a back up for dealing with customer service idiots. It is so easy to misspell an email address one of the best uses is to be able to listen to it again. Fantastic app – well worth the $10 I spent on it, and even worth 10 times that much.

Update: Type a call keeps improving their service by configuring the interface for an even better user experience, and by adding new features such as transcription (which I can’t wait to try!).

And it’s still only $10 several years after I first signed up.

My husband is in prison for at least three more years and we decided we wanted to start recording our calls so I can listen to them when I miss him, or when our kids want to listen, or when we want to look back at this time apart. It has worked really well for the most part, though we had to work out a good system or getting the recording started so that the prison phone company wouldn't kick us off for having a "conference call" (which violates call protocol or something). It has been really awesome. Totally cool that I can export the audio files to my drop box and google drive as well so I know they are safely backed up.