Contact Cycles Support

First, I used this for years and about 6 months ago my data disappeared. Second, when I was adjusting my start date this week, I noticed my data from the last several months was inaccurate. Third, adjusting your start date used to be so simple and easy. Used urn the dial, tap the center, done. Now I turn it and have to choose adjust dates, and it opens up the calendar, and I have to wonder what day it is so I can drag it over to the right date. I am ready to just delete this app. I liked it’s simplicity, but now it feels totally useless. Thankfully I have been using a second app for comparison sake, and that has been much better for accuracy and reliability. I am only giving this a second star because I never paid for it or registered an account (not even sure that used to be a thing to guarantee your data was saved), and because I did like the simple design.

Used the free version for years on my iPad without issue. Loved it. Finally got an iPhone and wanted to sync the data. Paid for upgrade to do so. Nothing worked. Tried logging in as me, nothing imported. Tried “sharing with a partner” (my other email address), nothing imported. Contacted support and waited days. Was told to delete app on iPhone and try again. Repeated process of deleting app and logging in as me 10 times or so. Nothing imported. Went back on iPad and opened app... almost 4 years of data disappeared. :/ No recovery option. Boo. I’m in the process of manually adding back in the data- I took screenshots, but it is super tedious because I have to add periods one at a time and wait for it to save. Double boo. For ease of use of tracking, I give it 5 stars easily. Beautiful, simple, intuitive design. The “advanced” features and deletion of my data sunk it.

I have been using this app for years now. 27 cycles to be exact. I am surprised how helpful it has been to prove to myself the consistency which I am feeling uncomfortable & get various moods. Have increased my self awareness & self care by inputting a few items in the personal log, cycle log & comments. Sharing with a partner seemed crazy at first. The accumulated calendar has made me change my thinking. Log of cycles does not seem to work when your consistent in missing. So, not sure how this app actually helps me after all these months logging information. What would help would be accurately logging the actual start and number of days in reach cycle. The app is not working for that right now. I don’t know why.