myPlants app not working? crashes or has problems?

myPlants Status

Last Updated on 2017-10-03 by xis int. ag

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Common myPlants Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot myPlants app on iOS and Android devices. Solve all myPlants app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

myPlants iPhone Issues and Solutions

myPlants iOS app crashes, not working, errors
myPlants iOS app network issues
myPlants on iOS has black/white screen

myPlants Android App Issues and Solutions

myPlants has errors/crashing/not working
myPlants server network connectivity issues
myPlants has black screen

myPlants iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever myPlants app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix myPlants app crashes or not working on Iphone (iOS):

Close and restart the myPlants app on iPhone
Update myPlants app to the Latest Version for iOS
Uninstall and reinstall myPlants iPhone app
Update your iPhone to the latest iOS version

Fix myPlants on iPhone unable to connect to server/internet connection issues::

To resolve myPlants network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix myPlants black/white screen (blank screen) on iPhone:

Follow the myPlants iOS app troubleshooting guide Here →

myPlants Android App Issues and Solutions

Fix myPlants not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent myPlants app issues:

Force Stop the myPlants App
1. On android, goto "Settings" » click myPlants app. » click "Force Stop".

Update myPlants to the latest version on PlayStore

Clear myPlants App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "myPlants app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch myPlants.

Fix myPlants unable to contact server/ myPlants internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click myPlants » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got myPlants » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch myPlants on android.

Solve myPlants black/white screens issue on Android:

Follow the myPlants android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at xis int. ag, developers of myPlants.

About this app

From the Sead to the Harvesting, checking Fertilization and keeping track of your Stock. this app allows you to keep track of all your Plants growing in your 'Garden'. Some functions are only available in the PRO Version.