Contact RealVNC Viewer: Remote Desktop

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About: RealVNC is a company that provides remote access software consisting of a server and client
application for the Virtual Network Computing.

Headquarters: Cambridge, Cambridgeshire, United Kingdom.



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RealVNC Viewer: Remote Desktop Contact Information

Listed below are our top recommendations on how to get in contact with RealVNC Viewer: Remote Desktop. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact RealVNC Viewer: Remote Desktop. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Read 3 Customer Service Reviews 😭😔💔

4.8 out of 5

Not for IOS with Mouse

2022-04-28

by Figmo The Great And Powerful

Used this for a few months using just my fingers to operate it. Clumsy - but useable interface with your fingers. I wouldn’t want to work all day like this - but I could get all my tasks done remotely this way. Slower than if I had a keyboard and mouse - but it got the job done.

I wanted to make it faster to use so I went out and bought a $200 Bluetooth keyboard and mouse for my iPad (which works GREAT on the iPad, BTW)

But, That just made THIS app WORSE

To scroll the screen (I have multiple monitors on my Windows remote computer) you have to hold the mouse button down as you move past the edge of the iPad screen. And even then, it scrolls very slowly. Worse, because you have to hold the button down as you move the mouse - you are now dragging and selecting stuff on the remote computer all the time.

Also - there is no right click. Really??? This is a standard Windows UI feature that many Windows apps (in my case just about all) depend on. Most apps have menu hotkeys to work around this - but not for everything.

I’m constantly having to reach up and use my fingers to operate the remote computer using this app.

So - if you think this app will work with a mouse on your iOS device - don’t waste your time. Or you’ll find yourself like me....wasting too much time just trying to control your remote computer.

Not as great as it could be.

2022-05-05

by Pretze

I tried it out and it was working well but it was a little frustrating to have a perfectly fine mouse paired with my iPad and having to resort to using my fingers to move the cursor like some sort of a caveman. Also, my desktop has two monitors which resulted it an unpleasant experience where my entire screen would move if I moved the mouse. However I resolved that last issue by just turning off one of the screens entirely. It would be nice to have a feature to switch between the screens in the future though. Overall, I can tell why people would find this app useful, but to me it just seems too simple for what it could be. I’d rather wait for a better version or an update. I only see myself using this in an emergency where I forgot to submit a project that’s only saved on my computer which is too rare to be worth the $40 a year and it frustrates me because I want it to be good and I want to have access to my high end PC anywhere I go but it’s just not comfortable enough to use.

Acceptable client, but lacking important features and bad performance

2022-05-12

by DannyDevitoTheHotDorrito

Hey, a pi enthousiast and software dev here.

I installed this client in order to program mi pi from my iPad Pro, and while it does work, it has some major flaws which force me to reccomend a better but overpriced client. There is no mouse support, and you must use the extremely clunky and poorly designed touch system with your mouse, and it doesn’t allow you to use functions such as zooming out or right clicking when using one. The performance is lackluster and can be much better when using something like tight vnc on pc or screen on iOS.

I reccomend buying Screens if you want all those flaws fixed, from my experience its the best vnc client for iOS but it is horrendously overpriced at 20$


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  4. If you are a RealVNC Viewer: Remote Desktop customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RealVNC Viewer: Remote Desktop.


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