Contact HISTORY Support

by Iluvtofumt

The History channel streaming app for Apple TV is the worst network television streaming app ever and has been for several years. All of the issues others have listed are true, and still occurring after years of complaints. Let’s take my experience tonight as an example. I thought I would try to catch up on Forged in Fire. I think I was four episodes behind. During each of those episodes, when the show reaches a commercial break the app either simply crashes, or better yet, skips over the whole section of the show and goes into the next commercial break. These issues didn’t happen occasionally, they happen at every commercial break. This isn’t the first time I encounter these issues. I only have enough patience to use the app maybe once a month. Every time I use the app these issues reoccur. Luckily for you, I have the solution. Fire everyone involved in app development, everyone from upper management to ground level developers and testers, and start from scratch. With how long the app has been so horrible it’s obvious no one cares to give their customers a quality experience. And if I’m lucky I’ll get a reply to this review with their canned response to email them for assistance. Tell me this, how is your support going to fix this for one user, why not actually produce a quality product for all of your users.

by Wildzapper77

This app could be great but it really is unwatchable because of the advertisements and commercials. It’s one thing to have too many ads but it’s another for the ads to literally strangle out the shows. I have done testing and I have discovered that the history shows draw little in data compared to most Which does tend to affect video quality but the ads seem to only play in very high and clear quality. So the data is nearly double or quite often extremely high compared to the shows so they tend to freeze a lot more often. Most of the time they don’t even resume playing again so you have to restart the whole app and hope that you don’t get the same commercial that froze it last time. The Google AdSense ads are even worse because they never play straight through because they’re trying to draw so much data at once that it just freezes. I have even tried this on Wi-Fi gigabit speed‘s and it still freezes and will not continue to play. All of the ads and commercials have made this app unbearable and unwatchable. Until they resolve this issue it is not recommended that you waste your time and effort and dad are just forward to keep freezing.

by 1TrinityJITiU

This app is awful. I stream a lot and this is the only app that can never make it through an episode without buffering to no end so I have to stop and get back in, then it’s near impossible to get back to the place you were at—so you have to watch a ton of commercials AGAIN to get back to where you were. It will also freeze for no reason and then the same thing again—-commercials until you can get back to where you were. Sometimes it takes 3 or 4 tries to get back in to watch the show, it’s very frustrating and I often just abandon watching whatever I was watching. What’s the point of ‘signing in’ when shows are not saved and the app does not show what I have watched? No, it is not my ISP. This is a very buggy app. Wait until it’s fixed to download. Why don’t you take a hint from other apps that do this quite well—Netflix comes to mind.