Pou Status

Last Updated on 2025-02-04 by Zakeh Limited

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⚠️ Most reported problems ⚠️

Crashes

50.0%

Screen

50.0%

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Common Pou Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Pou network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Clear Pou App Cache and Data:
1. On android, goto Settings » Apps » Pou » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Pou.

On android, goto Settings » Apps or Manage Apps tab.
Click Pou » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Pou » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pou

E-Mail: pouhelp@gmail.com

Website: 🌍 Visit Pou Website

Privacy Policy: http://help.pou.me/privacy-policy.php

Developer: Zakeh

Mar 28, 2025, 10:49 AM
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