TapeACall: Call Recorder Reviews

by Bellacuda

Don’t use TapeACall if you intend to record conversations on a conference line (conference bridge). A conference bridge is a line all parties dial into and use a passcode to join a meeting. This method of conferencing is pervasive in the business world.

If I call normally there is no background noise - works as intended. When I call into a conference bridge using TapeACall and merge the calls there is a horrible persistent buzzing in the background. The tone of the buzz goes up and down which is very distracting and makes it difficult to hear the conversations. I have the same issue on two different iPhones using two different networks (T-Mobile and Verizon; iPhone 7+ and iPhone SE). The buzz is ONLY introduced when I call into a conference call bridge. Regular calls (non bridge) seem to work fine. Unfortunately this is the primary reason for my use of TapeACall (recording phone meetings on a bridge for transcription).

Note: when I tried to leave feedback to the developers using the link in TapeACall Store it bounced me to a web page with only a link to an FAQ. There is a “contact” link on the web page but clicking it only takes you back to the same web page. There is no way to leave feedback and I’m certainly not leaving feedback on Twitter, Facebook, or Instagram. I thought most developers wanted real feedback. Too bad.

by J.D.GILE

I’m in the middle of a phishing scam and I am trying to get it all recorded on TapeACall here , but I’m trying to get it to come on and I am really shocked that they didn’t get how I was acting so , blahhhhh!!!! Hey if you’re going to get it to play with I can give it a couple Starr’s from my heart feeling bad about having to go to you and tell the way it would never come on and I don’t have merger for some reason when I’m using my phone and I have my number and their number going then I’m fumbling around trying to get the apps phone number merged into each other however I am really thinking about just using my second iPhone to merge as one and then I will get it to record it using my microphone on my iPhone or recording a message but I’m sorry I’m not going to pay for TapeACall then not even have it working at all!!!!hope you fix TapeACall and get it to work as well as you say it does, but it does not!!!

by Anonymouse188

Don’t use TapeACall! If the other person you are calling/trying to record has a smart phone, it displays on their phone that they are in a conference call! They also keep trying to bill you even if you uninstall TapeACall ! Make sure you remove your billing information from the Apple Store!!! I tested this out with my friend by calling her phone, which she said came up as a conference call and that my voice was so choppy and distorted she couldn’t hear me, and it appeared this way in the recording too, however I will say it recorded her voice with no problems! But when we’re in a normal call without the recorder, both ends of the call are crystal clear. TapeACall totally defeats the purpose of call recording if you need to record someone without them knowing and there’s nowhere in TapeACall to cancel the free trial so you don’t get billed for a membership after the trial.

by Hahanaiwhbwndismnwbwk

I purchased this a couple years ago and had been using it regularly. I changed my phone number a while back and since then TapeACall blocks me from using itself! It claims “only members can access our services” when I attempted to tape an outgoing call. They’ve been getting $9.99/m from me for 2 years and a year and a half of that I couldn’t use TapeACall because there’s nowhere to update your phone number. I even downloaded their lite version and attempted that too. It’s been really frustrating and I’m out now a lot of money unless the company decides to refund me for a product that was never able to get used because of a faulty algorithm of sorts that doesn’t offer a solution to update something as simple as your phone number to continue being a customer.

by Jeremy One Name

As I followed the steps to record my call given by the video as soon as you download TapeACall and hook up your debit/credit information
(which was I believe, a bit over the top for wanting to try out TapeACall and only way you can try TapeACall is by linking your card info to even start the free trial...)
I made a call to a auctioneer’s right hand man for a registration title because they’ve been taking too long to give me my license plate and I wanted to use the call as leverage; long story short. The call didn’t record I could only hear me moving the phone for the first few seconds and the rest was just empty space on the recording. This wouldn’t recommend this application to nobody. Sad that this is the only application being bumped up to the top of the list of the recommended list for recorded calls applications.
Hopefully they could fix this problem. Until then I leave them a 1 star rating.
Thanks

by Daisy&Rose

This is my very first app review ever! I’m compelled to write it to warn others!

Please Do not use TapeACall! It’s been reported to Apple already. First it’s deceptive as there is no 7 day trial at all! You’ll be charged right away for whatever option you pick and no the 7 free days are not given. For example I downloaded TapeACall today April 30th and was charged $4.99 immediately and next billing date was set for May 30th. Ok now the biggest issue yet? It does not work at all! You dial the number they assigned you and it literally says “Call recording is currently unavailable”! Lol what a joke! Basically you’ll be paying for services not rendered and then you have to contact Apple for refund and don’t forget to go to your phone settings to cancel subscription or else these thieves will be collecting from you every month! It’s literally a scam! You’ve been warned!

by Karamel Dlite

I have an iPhone X. I downloaded app an set up location. Tried making a call and TapeACall would only call the access country number. I messaged support and got Lawrence. I told Lawrence the issues 2-3 times but he seem to continue with trouble shooting instead of reading the description of the technical issue with app. By the 3 message when I explained he needed to troubleshoot TapeACall instead of troubleshooting my phone and my knowledge of the logistics. He stated he would and asked if I would delete app and re download. I will consider in future because it may of just been a simple glitch or bug that could of been fixed but due the time it took to setup, read, message support, remove app from my iTunes description and write a review; it does not include deleting or re-downloading app to “possibly” see if it works.

by Lukin Wood

Literally as soon as you enter TapeACall it pops up with a premium features screen and there is actually no freaking way to get out of it. When you click back it takes you to another premium features screen and on that screen there is an x. At this point, you might be thinking that you can click the x and you will be able to start recording but NO. WHEN YOU CLICK THE X IT TAKES YOU BACK TO THE PREVIOUS PREMIUM FEATURES SCREEN!!! Am I doing something wrong? Or do I literally have to pay to actually be able to record. It’s so frustrating because it shows the record screen for a second then instantly goes to the stupid premium features screen! I have no clue why no other reviews have mentioned this. If someone is reading this please please please help me as I haven’t even gotten the chance to see if TapeACall is actually good or not because I literally can’t record on it before it tries to get me to misclick the membership button! If someone helps me I will do a second review on the actual app but until then it is unusable for me.

by LinkII08

I decided to proceed and continue with the 7 day free trial “offer” that would only be available if you purchase the one year subscription (the most expensive option oddly enough. Well after using the Touch ID verification, I was billed instantly. Although I tried to go through apple to request a refund, some of you may know how their automated checklist makes cases like mine impossible to get a refund. Anyway I didn’t think it was much of a big deal considering I have used TapeACall in the past and it did work. I thought I would use it more often now that I have a one year subscription. But guess what? IT DOESN’T WORK! It automatically disconnects once you try and merge the call to start recording. So don’t get scammed into this. Here I am short over $30 on something completely useless. But I am going to make sure that the one year subscription I paid for will be devoted to each day of exposing this scam until my subscription expires in over 300 days. That is until they beg me to accept a refund

by Daredevil0551

The developer of TapeACall and also TapeACall . On low quality. TapeACall is not worth the time to get. It is not coded to work with accessibility for the iPhone. Voiceover does not work well at all. But then again the developers don’t take blind people into consideration. I had very important phone calls. Since I cannot see to write the information down I have lost lots of valuable information. I cannot get TapeACall to merge phone calls at all. My advice to anyone out there find a better app. Because this one’s not worth the monthly fee. Just developer is a very poor low-quality programmer. This company is a disgrace. You would think they would make your apps work with voiceover on the Apple products and make their abs 100% better quality. They do not.

by Bored.Easily

I bought a three-month subscription back in feb 2018. It started off okay but then after a few calls starting going out at around 2 minutes. The person on the other end couldn’t hear me. So most of my calls are the other person saying, “Hello. Are you there?” for a solid minute. It is very frustrating. and then after about 2-3 minutes the call comes back and the person on the other line can hear me again. But some people don’t wait that long and hang up. So it defeats the purpose of TapeACall. I started recording conversations on my ipad instead (call on speaker and record a video on my ipad). Also, once the subscription ends, there is no way to go back and listen to my recordings again. That is just bologna!! I paid a decent amount of money to record conversations. I should be able to keep the conversations that were recorded during the months that I had it paid for.

by Noodles0917

I have been using this recording device for a few years now. At least three to four years. It worked really well. Then intermittently, I started having issues with the merge button. As soon as the call would be merged it would disconnect my call. I use TapeACall almost daily for very important calls. When I first started experiencing this issue, I was told to use another US call in number and yes, that worked a couple of times, but now I’m being told that in order to solve this issue is to uninstall this app and do a soft reset on my phone. Whatever that means... I would lose my work recordings I use on another app. All court procedures. No way, it’s not worth it. Why would anybody in their right mind would reset their phone to continue to use TapeACall. I think it’s pretty ridiculous to expect your customers (Verizon only) to reset their phone. Bad enough when your phone company tells you to reset your phone. Bye this app it’s been real, but I will have to find another reliable app. But it is an awesome awesome app. Just doesn’t work for Verizon customers who won’t reset their phones.

by Bk53198

This is ok for planned outbound calls, although I would prefer it to have less steps with that. For incoming calls it’s a freaking joke. Imagine your cell phone rings and it’s a call you’d like to record the call. You have to accept the call, go to the home screen, dial the tape a call number, Waite for it to pick up, push merge call and then start your conversation. The idea of TapeACall is great but the actual operations are very disappointing. Why can’t we just have a setting that we want to record all calls and then we can sort out which ones we want to keep or delete? If that’s too hard, just have a simple option to press “record” before dialing or when a call is coming in. ONE STEP ONE SECOND, Not 5+ Steps that can take as long as 30 seconds. Yes I have timed it. If an app comes out that can do this easier, I’ll switch. For now, I’ll keep using this.

by HowManyNicknamesDoesItTakeMM

One of my most frequently used apps to record phone interviews. And it works great for that. BUT: Unfortunately the transcription service does not work well. I am unable to export any transcriptions (constantly get a “there is a problem with saving the file” error message) - meaning I have to manually copy the transcription and paste it into a document on my phone myself. Additionally, it does not seem to want to properly transcribe voice recordings. It only transcribed the first 2 minutes out of a 20 min recording. Yet I am unable to delete that buggy transcription to try over. Needs substantial work on the developer side. It’s also IMPOSSIBLE to get help from customer support. I waited nearly a month for a reply last time. And it was useless.

by NewsRead33

I tried TapeACall for a week. It’s features are on par with other apps in this category. However, VoIP network is clearly leveraged for the recording leg of the call and the quality is very poor. A lot of jitter and distortion were introduced to calls, so much so that it at times made it difficult or impossible to understand the other party. I experienced the issue on multiple calls and verified it was the recording app\service by speaking with one party first without connecting to the service but then later starting the recording.

It would completely meet my needs if network improvements were made to provide better quality of service.

by Tailwaggle

As a reporter, I use TapeACall all the time. But recently it had dropped two features that were incredibly helpful. 1) You could change the speed of playback: Fast if you wanted to breeze through an interview, slow if you wanted to transcribe without stopping. Now you can’t! 2) You could change the number of seconds it backtracked with the little reverse button. 15 seconds is a long time and really slows my work now. Can’t be changed anymore.

Please bring these things back!!!

by SlickCookie

I use TapeACall when I’m talking with my elderly mom who lives 2k miles from me. As she’s getting older I don’t know how many more “deep” conversations we will be able to share so I want to keep her memory alive for my kids and grandkids. Also, I use it when I’m talking business - (financial, legal issues, etc). I recently purchased a vehicle and during a couple of phone conversations I told the salesperson this call was officially being recorded - it’s funny how the other party keeps it on the “real” professional side. Well worth the $$

by Ranger Rick 53

I use this app all the time for important phone calls: like legal matters important things that I want to make sure that I have a record of. It’s easy to use and technically very very good and how you can even translate your conversation. I used it this morning for a program I called into to record my sharing on that program. So thank you for this app I’ll have to go back through and entitle most of them: I do the most important ones. Thank you for the fact that they’ve developed TapeACall: it’s been very useful to me and I know it will continue to be

by MusicgirlLA'

If I had had this to tape all the conversations and the things that the California state unemployment board told me, my claim wouldn’t have been messed up. I would have had phone proof of everything they promised to do.

However. I’m the type of person who hates subscriptions. Please get a one off option for $5 for a 1 hour call. People will immediately get the value and in the case where you have consistent problems with a stalker or something threatening you harm, having his app on a monthly fee makes sense. I am not in that situation and just wanted to try it and pay a small fee.

Thanks super valuable service but please add non subscription options. Thanks

by Justsomehumblefeedback

I have been using this app Pro and recommending it to others for years. It is the heart of my business (I do spiritual counseling over the phone). It’s so easy to record a call, which I then upload to my Dropbox so I can share the link with my clients. They love having a recording they can download and keep indefinitely, and listen to as many times as they wish.

Every once in awhile, especially when a new or updated iOS is released, I temporarily have trouble with the recording. I find it typically lasts only a day or so, and only once (just recently) did it last for about 3 weeks. Outside of that I have zero complaints and total gratitude for the creators of TapeACall.

I realize this may sound like a “fake” or “paid” review. It is not. I am simply someone who, in these challenging times we find ourselves in, likes to give credit and positive feedback where it is genuinely due.

by Cke2018

Was charged an annual subscription when only wanted a one month. And customer service pretty much said oh well. Couldn’t tell you if the product is worth it or not. I cancelled on day one and was not refunded any part of a annual subscription. Product is only as good as the customer service and in this case was horrible.

To add to the review ...
Have been given the run around to request a refund. this app tells me not their problem and I have to take it up with Apple. However publicly they post they want me to contact them so they can resolve my problem which is not true as they just tell me it’s an Apple problem not them. Apple sends me to a place to report a problem to request a refund but tells me immediately it’s not eligible for a refund without even asking why. If I had been notified or asked to confirm a one year subscription before the trial was up before being charged I certainly would not have authorized.

Be sure you want TapeACall before you even consider a trial of it because one you are charged you are screwed if you don’t want it.

by Cdsutton

TapeACall calms to easily record calls. But only after you pay $30 for a year, and also get charged $5 for a mouth, at the same time. You find out it is not easy. You call separate numbers you have have your in coming call hold while you merge calls, ... hit this button..call this number... and when you finally record a conversation, you play it back to hear a recording that sounds like a 1942record player with a bad needle. I canceled and deleted TapeACall the same day I was cheated in to paying for it.. but they got the money, and any business that bills you for month and year along with misrepresentation of product to get your money, that all they care about.. DO NOT BUY!!!

by P2chi

I’ve had TapeACall since 2015. It’s been automatically renewing my subscription ever since. Now, when I revisited it to use it for an important phone call recently, It shows on TapeACall that I’m new to this and I’m back on a trial phase. I would not retrieve my previous purchase or subscription. Hence, i have to subscribe again with the inflated rated. I checked my email and I do not see any notices or messages with regards to any changes. The only email I have is from Apple, giving me a heads-up on the upcoming yearly renewal. Therefore, all this while, I’ve been paying TapeACall for nothing? Developer customer service, can you please help me out here? Thank you. I’ll modify my review when all of this is sorted out.

by Puertoricanb12

Trying to contact costumer service but they only have a computer or (artificial intelligence) answering you. Both times told me that e representatives will contact me in two weeks and the two weeks come and i get email Saying that they are busy at the moment. Really that many complaints you guys have that cannot keep up with it... TapeACall works fine for me and I love it never have a problem with it so far but recently I changed my phone number and I can’t use TapeACall until my number is changed wish I need costumer service help,I paid the premium for a year and I not enjoying the services because again I changed my number and TapeACall won’t let me change it please contact me or I want a refund back Thanks hope to hear back from y’all

by Wtfiswwtpos

I purchased TapeACall and it worked for a little bit then 20 months ago I switch my carrier to VZW and TapeACall no longer worked. I reached out to the number provided nobody answers or attempted to reach out to me. I accidentally downloaded TapeACall twice still not working. They left a general message stating TapeACall didn’t work with VZW but then they’re not refunding either.... I’m so disappointed with this developer and really wished he could have taken our feedbacks and actually follow up but I’m still waiting.

Very disappointed and annoyed with TapeACall.

Seriously, don’t waste your time or money invest somewhere else. A developer that actually cares about his product.

by Eblman3

I am placing business calls from my personal cell phone. So I set up a separate phone number through Grasshopper. I then was hoping to use this tool to record my calls so I can work on improving my sales calls. Saw this, and hoped it would work, it doesn't. So I I installed it.

Reason I still gave it 3 stars is because of all of the recording devices out there this is the best one. That being said: 1. it doesn't work for my purposes. 2. Their online 'bot' customer service is a joke. 3. It forces you to sign into the agreement to subscribe before you can even try it. It is a dumb move.

by Midihead7

I bought the Pro version and it has worked well so far. Every time I open TapeACall , I see an advertisement link for Robokiller (which I already use and pay for). Why are you showing this ad link to paid users, especially to those who already bought Robokiller? I am used to ads being removed when you buy the full version. I'd prefer that the paid version not clutter up the interface with ads. I also notice that the screenshots in TapeACall Store don't show the ad(s) on TapeACall 's main screen yet it is there in TapeACall itself which feels like deceptive advertising.

by Bpallottie

You can’t go wrong for the price.. Think about how many times you were on the phone with costumer service and they record the call and you can’t.. We’ll I used it on a call with a costumer service rep and she was nasty and hung up on me after waiting on hold for almost 40 minutes... I called back to speak to a supervisor and obviously waited even longer and when I played back the conversation the Company sent me out NEXT DAY a new faucet instead of just the Cylinder.. it’s a very good app to have.. That was over a $300 kitchen Faucet that was sent to me free..Just remember most of these company’s Record you and now you can Record the entire conversation yourself.. Definitely Worth the $29 A YEAR!!!😀😃😄🤣😅🤣🤣🤣🤣🤣🤣🤣🤣🙃🙃🙃🙃🙃🙃🙃 So much for GETTO GIRL Having a bad day and going to work.. I guess she should have called in sick that day!

by TPrehl

TapeACall works absolutely fantastic! The quality of the recording is amazing, and it allows you to export the recording file to Google Drive (and exporting does not affect the sound quality!).

Additionally, if you just need to record one phone call as a one time ordeal, the free trial gives you access to all of TapeACall ’s functions, so you can use it as a one time use phone call recorder if you want (just remember to unsubscribe from the auto-renewal!!)

100% recommend!!