Company Name: Addition Financial Credit Union
About: CONVENIENCE
The Addition Financial app puts convenient and secure banking at
your fingertips. Managing your money 24/7 at home or on the go has never been
easier.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Addition Financial Credit Union
E-Mail: [email protected]
Website: 🌍 Visit Addition Financial Website
Privacy Policy: https://www.additionfi.com/docs/default-source/default-document-library/privacy-notice_logo.html
Developer: Addition Financial
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by Julistr
I just switched to Addition Financial last week and the only interaction I’ve had so far is with the mobile app. It is extremely basic and outdated. My phone cannot save my login/password so I have to enter the info every time I log in, and no Face ID or thumbprint feature like other bank apps. Where is the mobile check deposit feature that the app preview displays?? If the log in session times out, there is no “back” button so I have to force close the app completely and open it back up. Terribly behind the times and subpar, hopefully not a sign of how all interactions with this bank will be. I also don’t love that I will be charged an $8 fee if I don’t use the bill pay feature often enough. What is that about?
by Teacherg25
I went to the bank today to exchange some coins I rolled myself. First they would not take my rolled coin, next their machine wasn’t working to count which would cost me 2% of the money. Finally ghe tellers were rude and mocked us as we left.
To be a bank and refuse us currency to a customer of 20 plus years is unacceptable. Even worse I went to chase and no questions asked exchanged the money.
I use to recommend this bank but my first bad experience was when my credit went down bc of financial hardship and what happened my credit card went from approximately 9% to 17%. Now this? I’m going to look for a new financial institution.
Thanks for supporting the teacher!
by BBFlaChick
I’ve been a member for 30 years, but the app and the online banking website haven’t been working for at least 2 weeks and it’s to the point where it’s time to switch to another bank. I can’t access my accounts. If you call them, their system is down. If you’re lucky, you can get onto the website or app for a couple minutes at best. I can’t pay my Addition Financial credit card bill because it stops working before I can make the transfer. Completely unacceptable for a bank. Seriously concerning when you can’t access your accounts.