Lancet Labs Reviews

Don’t even bother downloading! LancetLabs does not get past the first login.I was able to register but t kept return an error message whenever I tried to login. It is a complete waste of time!

30 hours after Covid-19 test no results on app. Doctor confirmed results 6hours ago. Useless

I used to love LancetLabs, because it would allow a patient to also view a copy of his or her results. Now, I don’t even have a option to open LancetLabs , because I have forgotten my username & password and it doesn’t me an option to send me a reminder or to reset it.

It never works. It always says authentication issues.

I registered and can see a test was done in May but there is no data to say what test or the results. What is the purpose of advertising LancetLabs when sending me the statement by email if LancetLabs says less than the statement?

Will not register giving weird explanations. Does not make sense. Would have been a great app had it worked successfully.

Can’t even register.

Error. Error can’t register. What a waste of airtime

App crashes when you try and register

A great idea except it doesn’t work on either my iPhone or iPad. Can’t get further than inputting the pin and then..........nothing happens.

Terrible app. Does not have latest patient results. Difficult to use. Tons of bugs

LancetLabs shows no results whereas I know tests were carried out by the lab. Very disappointed as the call Centre does not have a clue on how to provide support for LancetLabs .

Lancet has done a very poor job here - given the importance of the results and deadly effects of Covid , we would expect a better user experience.

Please fix LancetLabs . Have been trying to register for more than week - I never receive the SMS or call and I can't contact you from LancetLabs

I am struggling to even create a password on LancetLabs as the design is so pathetic! It does not recognize the id etc! Considering the amount of money that we pay for the tests surely Lancet can fork out some money to have a decent app for its brand!!!

Otp functionality is not working so can't register.
No way to contact Lancet either.

LancetLabs works well and is very useful but only a few of the actual tests conducted are listed.
It would also be important to include tests for family members.

Hi,

I forgotten my user name, and you only allow me to reset my password. Please help?

I just want to congratulate you on a great APP. I have diabetes and could track my Glucose and Insulin readings for the past 3X years via your APP. The consolidated report is also fantastic to track progress. It's simple and easy to use. I'll definitely never test at another laboratory again.

Thanks for the awesome app! Really helps a lot! And thanks for adding the new contact feature.

I have put in my information but it won't register. It says "We are unable to find your medical record using your query (kim@l.....co.za)

This app does not work, it tells me my ID had multiple user name, need to contact customer service, but it's my FIRST TIME to register!!! Useless app......

This app does not work, it tells me my ID had multiple user name, need to contact customer service, but it's my FIRST TIME to register!!! Useless app......