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⚠️ Most reported problems ⚠️

Not working
50.0%

Crashes
33.3%

Something else
16.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Concepts Problems 😠👌🔥

- Text handling could be better

- Tutorial videos could benefit from being more bite-size

- Memory Warning starts showing in the top middle when surpassing around 20 layers

- Merging of layers is pretty whacky

- No rainbow graduation wheel to choose color from

  1 Reported Issues: 😵🆘🛟🚨📢

Ed
2022-09-23

App freezes in portrait view on iPhone 14 Pro

Showing 1-1 of 1

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Common Concepts Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TopHatch, Inc., developers of Concepts.


Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Concepts Website

Privacy Policy: https://concepts.app/privacy

Developer: TopHatch, Inc.


75% Contact Match

Developer: Concepts International LLC

E-Mail: [email protected]

Website: 🌍 Visit CNCPTS Website



About this app

Sketch plans and whiteboard on the infinite canvas, write notes, doodles and mindmaps, draw storyboards, product sketches and design plans, then share with friends, clients and other apps. this app’ vector nature means every stroke is editable.  Pens, pencils, watercolor… if you mess up, just fix it with the Nudge, Slice and Select tools. this app is used by amazing people at Disney, Playstation, Philips, HP, Apple, Google, Unity and Illumination Entertainment to take ideas from concept to reality. Join us!  Become powerful with Essentials and edit your strokes; unlock infinite layers, shape guides, measurement, basic shapes and custom brushes.  Enjoy awesome tools, COPIC colors, five layers, our infinite canvas, paper + grid types, and JPG exports.  Enjoy Team Sharing for smooth collaboration, including live-sharing of object libraries, color palettes and brushes.  Drawing, making notes, brainstorming, PDF markup, wireframing, design — EVERYTHING. And it delivers. Sketch FREE.  If you opt to subscribe monthly or yearly, payment will charge to your iTunes Account at time of purchase.  In short, it is an app that I now cannot imagine being without, and the only time I’ve experienced something that betters pen and paper. “I use it just for everything.  Subscribe to this app Everything and sketch freely with every feature, brush + object library we’ll ever make.  It offers me the power, flexibility and adaptability of technology with all the sensitivity and immediacy of traditional hand drawing.  Unused portions of any free trial period are forfeit if you make changes to your subscription.  You can cancel or make changes at any time in your iTunes Account settings.  Your plan will renew automatically at the price shown above within 24 hours of billing period end unless turned off beforehand.  Object packs, professional brushes and PDF sold separately.  The natural, fluid, vector-based workflow is so easy to use, but incredibly powerful.  Chat with us in-app via Ask Us Anything, email us at this app@tophatch. com, or find us anywhere with @ConceptsApp.