Contact Concepts

Contact Concepts Support


Company Name:

About: TopHatch is a next-generation tools for creative people.

Headquarters: San Carlos, California, United States.



Concepts Customer Service 👿🤬😡😠💢😤

Concepts Contact Information

Listed below are our top recommendations on how to get in contact with Concepts. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Concepts. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TopHatch, Inc.



Verified email  

Contact e-Mail: concepts@tophatch.com


Verified email ✔✔

E-Mail: support@concepts.app

Website: 🌍 Visit Concepts Website

Privacy Policy: https://concepts.app/privacy

Developer: TopHatch, Inc.


75% Contact Match

Developer: Concepts International LLC

E-Mail: cs@cncpts.com

Website: 🌍 Visit CNCPTS Website

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Get Pricing Info for TopHatch
Contact TopHatch! Or Contact Support
Need help using TopHatch? Try their Help Center now!
TopHatch in the News!


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Read 3 Customer Service Reviews 😭😔💔

4.7 out of 5

It’s missing so many features

2022-04-27

by DragonflyMoon

There are good things I can say about this app and not so great things. I love the versatility, the ability to upload photos, images and the ability to create color palette. I really love the ability to take colors from other places to create color palette. I hate that there is no rainbow graduation wheel to choose color from. If you don’t like their color choices, you have to go find an image with the color palette you want, upload them, create your palette and then get rid of the images if you don’t want them and a lot of the time artists already know exactly what shade they are after and just want to go to a wheel and choose. This is time consuming and time is money. I hate that there is no “snap” option for guidelines or shapes to lock onto grid lines or to lines on your work and if your tool or fingers move even the tiniest bit, they get knocked out of place and it really makes any kind of precision work or work impossible. You really can’t line anything up to make a perfectly straight line. When you change the composition of a shape by moving out the corners, any other shape you choose will hold that new composition. Also not desirable. It doesn’t snap back into shape. You have to painstakingly reshape it by hand and hope you get it right. When you are don’t using a shape tool, it doesn’t recover its original shape. Honestly this thing is so many headaches that I am looking for other options.

I Want to Love This App Sooooo Bad, But I Just Can't...

2022-05-04

by ScriptNasty

Firstly, I'd like to start by stating I can appreciate all the hard work you've put into the development thus far, TopHatch. I'm in love with the flow of the user interface: your color selection studio is incredibly beautiful and intuitive! Additionally, I enjoy how I can adjust the positions of functional menus around the screen; I'm especially fond of the the option where the tool-wheel meshes against the edges of the canvas, for more of a 'fullscreen' view while working.

Withal, I can't understand why this gorgeous app, that has soooo much potential with it's endless canvas, simply lacks many basic needs for an artist or designer: it lacks a proper and traditional bucket tool; has no marquee selections of any sort—mind you, It has a lasso tool; however, and for some silly reason, it functions like a fill style paint brush—which just isn't efficient enough for any serious workflow.

Thusly, I have to rate Concepts with a 3 star review. I believe if you took some inspiration from Affinity or Autodesk, this app could outshine them, bar-none.

The Best App for Apple Pencil Optimization I've Used.

2022-05-11

by Wooden3D

This is a great app, with the purchased Pro Pack I found it to be very useful. The quality of the pencil shading and line making is first class. The app also has an easy to follow, and creativity based user interface, with a good mix of Photoshop like settings, and artist based ones too. I really enjoy drawing technical diagrams, and maps and this app was perfectly suited for it. I don't know what a name for it is, but a great tool is the auto line straightener. The only reason I've given this a 4 star rating is personal, I would really like to see a tool for drawing parallels/perpendiculars. I would also like more zoom capability, and photo import improvements. This app is consistently updated which is really nice, and each app update typically brings more and more functionality. I would recommend this to anyone looking for a more "precision" based artists suite, however it is still a good option for casual usage. Cheers to the developers, and I can't wait to see what they have in the pipes.


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Why should I report an Issue with Concepts?

  1. Pulling issues faced by users like you is a good way to draw attention of Concepts to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Concepts customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Concepts.


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