Contact AFAR Magazine Support
Company Name: AFAR Media
About: AFAR is an online travel guide powered by a community of travelers who share travel experiences
through photos and videos.
Headquarters: San Francisco, California, United States.
AFAR Magazine Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of AFAR Media
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Get Pricing Info for AFARContact AFAR! Or Contact Support
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Privacy & Terms:
http://about.afar.com/about/guidelines-and-terms/privacy-policy/
3 Most reported problems 😔💔
Horrible Update!
by SteveSUSA
App update deletes all downloaded issues and then doesn’t allow you to access those issues (even though you’ve already paid for them). It’s so bad that even with a current subscription you can’t access the current issue. Totally insane situation. Unfortunately AFAR customer service is clueless about their own app :-(
Missing pages in Jan/Feb 2016 issue
by Jerry7682
Previous issues operated like a pdf - not ideal, but I at least get to read the magazine. Last issue did not allow zooming and was missing several pages - the most egregious example: page 115 to 119 to 127. I have deleted the app and re-downloaded it to no effect. Not pleased.
Can’t use existing subscription
by MusedRainfall
No way to log in if you have a print subscription and last app update was over a year ago. This should be removed from the App Store honestly.
Have a Problem with AFAR Magazine? Report Issue
Why should I report an Issue with AFAR Magazine?
- Pulling issues faced by users like you is a good way to draw attention of AFAR Magazine to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a AFAR Magazine customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AFAR Magazine.
