MackinVIA app not working? crashes or has problems?

MackinVIA Status

Last Updated on 2024-07-17 by Mackin Educational Resources

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Common MackinVIA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MackinVIA app on iOS and Android devices. Solve all MackinVIA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MackinVIA iPhone Issues and Solutions

MackinVIA iOS app crashes, not working, errors
MackinVIA iOS app network issues
MackinVIA on iOS has black/white screen

MackinVIA Android App Issues and Solutions

MackinVIA has errors/crashing/not working
MackinVIA server network connectivity issues
MackinVIA has black screen

MackinVIA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MackinVIA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MackinVIA app crashes or not working on Iphone (iOS):

Close and restart the MackinVIA app on iPhone
Update MackinVIA app to the Latest Version for iOS
Uninstall and reinstall MackinVIA iPhone app
Update your iPhone to the latest iOS version

Fix MackinVIA on iPhone unable to connect to server/internet connection issues::

To resolve MackinVIA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MackinVIA black/white screen (blank screen) on iPhone:

Follow the MackinVIA iOS app troubleshooting guide Here →

MackinVIA Android App Issues and Solutions

Fix MackinVIA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MackinVIA app issues:

Force Stop the MackinVIA App
1. On android, goto "Settings" » click MackinVIA app. » click "Force Stop".

Update MackinVIA to the latest version on PlayStore

Clear MackinVIA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MackinVIA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MackinVIA.

Fix MackinVIA unable to contact server/ MackinVIA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MackinVIA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MackinVIA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MackinVIA on android.

Solve MackinVIA black/white screens issue on Android:

Follow the MackinVIA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mackin Educational Resources, developers of MackinVIA.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MackinVIA Website

Privacy Policy: https://home.mackin.com/digital/mackinvia/privacy-policy/

Developer: Mackin Educational Resources

About this app

Students, you can now explore your school's eBooks on the iPad, iPod Touch and iPhone with the this app Reader, an easy-to-use app that's fully integrated with your this app Backpack. Reading your checked out eBooks has never been easier. · Read Aloud (text-to-speech) – listen to the words spoken as you follow along! The this app Reader gives you instant access to your eBook checkouts and downloads. And you're always one tap away from searching your school's this app for more titles. To get started simply enter your school name along with your this app Backpack username and password.